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Skills

  • MS Office
  • Data accuracy improvement
  • Information security
  • Organization
  • Relationship development
  • Team management
  • RFI Scanners
  • Capacity and scalability planning
  • Cross-functional collaboration
  • Process improvement

Work Experiences

  • Conducted compliance checks.
  • Configured new system integrations alongside the IT department, achieving Outstanding Service Award in operational efficiency within 2017.
  • Analyzed business systems compatibility.
  • Collaborated with cross-functional teams to streamline business processes and boosted productivity metrics by 18%.
  • Educated end-users on best practices for reducing errors and safeguarding sensitive data.
  • Streamlined the process of gathering reporting requirements and specifications for distribution across multiple business lines and IT support teams.
  • Achieved optimal system performance across 18 departments.
  • Collaborated with cross-functional teams.
  • Created a streamlined task system to help peers and management staff work more efficiently.
  • Collaborated with external consultants to optimize current business systems, delivering President's Club for process efficiency improvements in 2024.

Summaries

  • Business Systems Coordinator with 13 years of experience enhancing business operations through the delivery of customized IT solutions.
  • Results-oriented Miscellaneous professional with risk assessment, client relations, and cross-functional collaboration strengths.
  • Proven track record of motivating coordinated to achieve team, individual, and management goals.
  • Business Systems Coordinator is a hardworking and dependable Business Systems Coordinator who excels at data analysis and risk assessment.
  • Goal-oriented analyst with experience managing and breaking down large amounts of data.
  • Professional who is efficient, decisive, and thorough.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Business Systems Coordinator and team leader with 11 years of experience in framework settings.
  • In a new position at Ironclad Systems, I'm ready to put my 9 years of experience to good use.
  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of Business Systems Coordinator.

Accomplishments

  • Launched a custom reporting suite within Jira, increasing leadership’s access to key data by 67%.
  • Implemented new security measures on Salesforce, decreasing potential risks by 28% and ensuring compliance with metric.
  • Optimized workflow configurations to align with evolving business needs, saving on operating costs by approximately $5 annually.
  • Worked alongside stakeholders during the Workday testing phase, increasing system launch readiness by 56%.
  • Identified workflow bottlenecks during framework, leading to a 26% decrease in task completion time across departments.
  • Reduced response time to system issues by 73% after implementing proactive monitoring using Asana.
  • Worked closely with project managers and business analysts to streamline system implementation strategies, which shortened the project timeline by 5 months.
  • Orchestrated the company’s annual system upgrade to initiative, eliminating 17 compatibility issues and ensuring continuous operations.
  • Identified a gap in system usage across teams and initiated targeted training sessions that boosted system adoption rate by 40%.
  • Facilitated the successful migration of 17 users from legacy systems to initiative, completing the project 4 weeks ahead of schedule.

Affiliations

  • Certified Member, Cloud Computing Certification Consortium (CCC) – Business System Implementations 2017
  • Member, Agile Alliance – Workflow Automation and Project Efficiency Focus framework
  • Member, Association for Supply Chain Management (ASCM) – Specializing in ERP Solutions initiative
  • Advisor, IT Professional Network for Digital Systems Coordinators – Webinars and Q&A Panels process
  • Mentor, Association for IT Professionals (AITP) – Digital Transformation Strategy procedure
  • Member, Certified Business Systems Analyst Council – Process Optimization Awards program
  • Active Member, Cloud Security Alliance (CSA) – Focused on Risk Mitigation Strategies procedure
  • Contributor, ISACA – Governance, Risk Management, and Compliance (GRC) Frameworks method
  • Member, International Project Management Association (IPMA) – Digital Transformation and Systems Project standard
  • Certified Practitioner, IT Service Management Forum (itSMF) – ITIL ITIL 2016

Certifications

  • Microsoft Office Specialist (MOS)
  • Salesforce Certified Administrator - Salesforce
  • CompTIA Project+ – standard
  • Certified ScrumMaster (CSM) – Scrum Alliance
  • ServSafe
  • SAP Certified Application Associate
  • CompTIA A+ Technician
  • Microsoft Certified: Power BI Data Analyst Associate - Microsoft
  • Certified Business Analysis Professional (CBAP) - Vantage
  • Certified Business Process Professional (CBPP) – ABPMP

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