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Skills

  • Agile methodologies
  • Planning and coordination
  • Customer service
  • Team building
  • Cost reductions
  • Insurance billing
  • CCTV
  • Organization
  • Adoption Strategy Implementation
  • Inventory management

Work Experiences

  • Achieved a 64% improvement in program deliverable accuracy.
  • Achieved cost savings of $8.
  • Improved traceability by creating record, report, and agenda organization systems.
  • Advised senior leadership on budgetary and resource allocation, improving cost-effectiveness and increasing ROI by $12 over 2 fiscal quarters.
  • Increased productivity by organizing my schedule and making appointments.
  • Aimed at aligning program goals with corporate strategy.
  • Achieved a 76% increase in market penetration by 2018.
  • Managed 13 employees across compensation, benefits, wellness and safety, HRIS, payroll, and information and data departments to ensure optimal productivity.
  • Achieved a 66% increase in project success rate.
  • Sourced and developed sourcing leads to expand my recruiting base.

Summaries

  • Senior Program Consultant and team leader with 15 years of experience in program settings.
  • Senior Program Consultant with 4 years of experience motivating employees to stay with the company through incentive programs and well-researched compensation packages.
  • Procedure and standard have a proven track record.
  • Method, framework, and process are all available.
  • By sourcing high-quality candidates and minimizing turnover, I'm focusing on increasing business efficiency and team productivity.
  • Strong technical skills and experience in risk assessment.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Motivating leader who has built and managed standard teams in the past.
  • Employer regulations and record-keeping requirements are well-understood.

Accomplishments

  • Authored and implemented standard operating procedures (SOPs) for performance reporting, dramatically reducing compliance violations by 21%.
  • Managed a portfolio of 12 projects valued at $14, consistently delivering them on time and within a 56% variance of the approved budget.
  • Orchestrated company-wide departmental alignment efforts, resulting in streamlined communication and a 37% increase in strategic objectives met.
  • Delivered high-impact presentations to C-level executives, securing an additional $9 in investment for crucial program expansion.
  • Created and implemented an innovative evaluation metric that improved team performance tracking, increasing overall project success rate by 42%.
  • Reduced project delivery timelines by 60% via the adoption of agile methodologies, improving cross-functional collaboration across 7 departments.
  • Coordinated with legal and compliance teams to ensure that program initiatives met all regulatory requirements, reducing audit findings by 48%.
  • Led 17-member project team through a full lifecycle implementation of Salesforce, realizing a 53% reduction in system outages.
  • Played a pivotal role in merger integration, streamlining operational processes to ensure a 38% reduction in redundancies within 6 months.
  • Championed customer-focused initiatives that increased Net Promoter Score (NPS) by 21% across 7 client touchpoints.

Affiliations

  • Attended strategic workshops at the Global Project Management Leadership Program, specializing in the latest trends in resource allocation and vendor management.
  • Active member of the Data-Driven Decision-Making Community at Northwind, working to enhance decision-making capabilities through analytics and business intelligence tools.
  • Member of the International Facility Management Association (IFMA), applying best practices to oversee large-scale program implementations efficiently.
  • Awarded Certified Change Management Professional (CCMP) certification in 2018, specializing in strategic change initiatives and driving employee engagement during transitions.
  • Engage annually with the Leadership and Management Excellence Academy, championing initiatives on optimizing team operations and improving workforce efficiencies.
  • Participant in cross-industry leadership roundtables hosted by procedure, sharing insights on improving team efficiency and cost-saving initiatives.
  • Member of the Association of Change Management Professionals (ACMP), consistently engaging in seminars on impactful employee onboarding and adoption strategies.
  • Contributor to the Project Management Leadership Forum, specializing in panel discussions related to resource optimization and risk mitigation.
  • Active participant in the Change Management Institute (CMI), contributing to knowledge-sharing around best practices for change management strategies for technology integrations.
  • Affiliated with the Society for Human Resource Management (SHRM) and actively contributing to discussions on employee productivity improvement programs.

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Certified in the Governance of Enterprise IT (CGEIT)
  • CompTIA Security+
  • Apple Certified Associate (ACA)
  • Microsoft Office Specialist (MOS)
  • Certified Change Management Professional (CCMP) - 2015
  • PRINCE2 Practitioner Certification - 2023
  • Business Relationship Management Professional (BRMP) Certification
  • Certified Business Analysis Professional (CBAP)
  • Certified Data Management Professional (CDMP)

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