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Skills

  • Merchandising
  • Process improvement
  • Spreadsheets
  • Filing
  • Sensitive material handling
  • Quickbooks
  • Coordinating program activities
  • Strong interpersonal skills
  • Meeting planning
  • Prioritization

Work Experiences

  • Used spreadsheets or other database software like SAP and Power BI to compile and analyze data.
  • Compiled annual budget recommendations for the end of the fiscal year.
  • Cleaned up the pharmacy area by removing trash and straightening the counters.
  • Organized and booked travel and venues for company events, such as process and procedure events.
  • Assisted Office Services Coordinator by managing personal documents, organizing calendars, and preparing meeting collateral.
  • Was in charge of directing visitors as well as routing deliveries and courier services.
  • Scanned all of the documents and entered them into the standard records management system.
  • Researched metric, initiative, and program information to support automated.
  • Inbound phone calls, mail, and faxes were managed and directed appropriately by me.
  • Averaged 8 calls per one year to answer customer questions, confirm appointments, and provide SAP information.

Summaries

  • Budget management and project management skills, as well as problem-solving knowledge.
  • In search of a new professional challenge in a fast-paced setting.
  • Reliable and ambitious self-starter looking for an Administrative Assistant position with a growing company to use her diverse background.
  • Executive Assistant with exceptional phone, scheduling, and documentation skills who is a hard worker and multi-tasker.
  • For a polished public image, excellent at maintaining a professional appearance with customers of all backgrounds.
  • Team player who is knowledgeable in strategic planning and process improvement.
  • Exceptional at keeping files organized and composing professional correspondence.
  • Team leadership and client relations experts.
  • Offering 15 years of experience in customer relations management.
  • Effective Office Services Coordinator who can keep day-to-day operations running smoothly while also planning events, meetings, and off-site travel.

Accomplishments

  • Designed and implemented a streamlined process for processing incoming and outgoing packages, reducing delays by 30%.
  • Decreased supply costs by 55% within 2022 by optimizing office inventory and reducing wasteful ordering practices.
  • Vendor Management: Negotiated low vendor rates for office supplies.
  • Devised a new scheduling protocol for shared office spaces, increasing meeting room availability by 28% and improving workflow efficiency.
  • Initiated and maintained relationships with key stakeholders for office renovations, ensuring timely completion of projects under budget.
  • Training: Responsible for training all new employees to ensure continued quality of customer service.
  • Human Resources: Recorded and filed employee benefit, salary and annual evaluation information.
  • Managed system area.
  • Billing: Cooperated with Medicare, Medicaid and private insurance providers to establish relationships and resolve billing issues.
  • Created and maintained precise budget tracking for office expenses, resulting in a 65% reduction in operating costs.

Affiliations

  • National Association for Business Resources (NABR)
  • International Conference on Office Management (ICOM)
  • Certified Professional Organizer™ (CPO) Credential
  • Association for Talent Development (ATD)
  • Freemason
  • International Facility Management Association (IFMA)
  • National Contract Management Association (NCMA)
  • Facilities Management Institute (FMI)
  • International Council of Nurses
  • Association for Supply Chain Management (APICS)

Certifications

  • SHRM Certified Professional (SHRM-CP)
  • Google Certified Professional Cloud Architect
  • Certified in Logistics, Transportation, and Distribution (CLTD)
  • Microsoft Office Specialist (MOS) Certification—SAP
  • Google Workspace (G Suite) Certification
  • Certified Expense Reporting Specialist (CERS)
  • CompTIA Network+
  • Project Management Professional (PMP)
  • Cisco Certified Network Associate (CCNA)
  • Certified Records Manager (CRM)

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