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Skills

  • Instructional video tutorial creation
  • Customer service
  • 3D design and animation techniques
  • Operational improvement
  • Certification-aligned course redesign
  • Digital content creation (social media, web platforms)
  • Public speaking at educational events and conferences
  • Communications
  • Multimedia exhibition organization and event planning
  • Online portfolio creation and development

Work Experiences

  • Answered 6 calls per the past year to help customers with their questions and concerns.
  • Solved initiative issues, improved operations, and provided excellent customer service.
  • Achieved 17% improvement in job placement rates post-graduation.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Saved $17 by putting in place cost-cutting measures that addressed long-standing issues.
  • Created a physically and emotionally safe and supportive learning environment that maximized student learning through efficient and effective routines, clear expectations, and organization.
  • Maintained accurate, complete, and correct records as required by law, district policy, and administrative regulations in accordance with state standards for system subject area.
  • Collaborated with external partners, including industry professionals, to ensure course materials reflected current industry standards in multimedia production.
  • Advised student media projects that won Innovation Award in 2020 at the program, due to the high-quality production and storytelling.
  • Applied AR/VR tools in course projects.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Acclaimed for interactive, hands-on learning experiences in multimedia, resulting in 61% better student outcomes and skill retention.
  • Committed to academic excellence.
  • Attended by over 14 visitors.
  • Achieved higher participation rates.
  • Collaboratively worked with external partners.
  • Collaboratively worked with external partners to keep multimedia curriculum relevant to industry trends, leading to 42% improved employability after graduation.
  • Boosted career opportunities.
  • Cited as a key contributor by 56% of students.
  • Actively engages students.

Accomplishments

  • Created comprehensive digital media resources for students, leading to a 81% improvement in project outcomes.
  • Produced tutorial videos on professional-level design tools, adopted by 4 educational institutions to supplement coursework.
  • Collaborated with team of 5 in the development of procedure.
  • Published articles on multimedia education trends, contributing to academic discourse in initiative.
  • Established a partnership with Northwind, guiding students’ multimedia production with real-world feedback and reviews.
  • Developed advanced multimedia production workshops, contributing to 47% of students earning recognitions or certifications.
  • Developed and led project-based learning modules, resulting in a 71% increase in student engagement and retention.
  • Guided the creation of student portfolios that helped 14 students secure externships or industry placements.
  • Directed collaborative multimedia projects involving Salesforce, providing students with real-world production experience.
  • Developed online learning modules in multimedia production, improving remote learner engagement and access by 51%.

Affiliations

  • Rotary International
  • International Visual Literacy Association (IVLA)
  • American Society of Safety Professionals
  • Society of Human Resource Management
  • Jaycees
  • Association for Computing Machinery (ACM)
  • Creative Commons Global Network
  • Toastmasters
  • University Online Learning Advisory Board
  • International Game Developers Association (IGDA)

Certifications

  • AET Certified Educator in Multimedia and Communications
  • Google Creative Skills for Innovation (CSI) 2024
  • CompTIA A+ Technician
  • Certified Multimedia Developer (CMD)
  • Adobe Certified Professional in Digital Video using Adobe Premiere 2016
  • CompTIA Network+
  • Salesforce
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Business Analysis Professional (CBAP)
  • Certified Digital Media Educator (CDME)

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