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Skills

  • Insurance billing
  • Operations management
  • Customer satisfaction
  • Results-oriented
  • Dental office administration
  • Accounts payable/receivable
  • Treatment room cleanup
  • Operational improvement
  • Bilingual in Portuguese
  • Microsoft Office

Work Experiences

  • Assisted with over 16 extractions, root canal therapies, and clinical procedures per week, contributing to improved patient satisfaction scores.
  • Assisted the dentist in the management of medical or dental emergencies by spearheaded.
  • Assisted in developing team-building exercises and professional development workshops for clinical staff, increasing overall team efficiency by 57%.
  • Achieved a 49% improvement in diagnostic reliability.
  • Awarded Innovation Award for high patient satisfaction scores.
  • Automated sterilization schedules.
  • Taught patients how to improve their oral hygiene, control plaque, and protect their gums and tooth enamel from harm.
  • Taught patients about dental hygiene, pre-operative instructions, and post-operative care.
  • Achieved over 5% improvement in long-term oral health outcomes.
  • Collaborated with the dental team to implement an efficient sterilization protocol, reducing instrument turnaround time by 76%, ensuring compliance with CDC guidelines.

Summaries

  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Friendly Licensed Dental Assistant with 5 years of experience providing patients with high-quality dental care.
  • By facilitating exam room turnovers, preparing patients for examinations, and educating patients on oral hygiene and care, they were successful in maintaining patient flows.
  • Accomplished Licensed Dental Assistant.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Looking forward to bringing in talent to assist with standard and framework procedures.
  • Positive customer interactions are known for retaining customers and reducing anxiety.
  • Professional with 8 years of progressive experience in the field who is highly organized and detail-oriented.
  • Design and development of successful framework embedded software applications in the past.

Accomplishments

  • Documentation: Wrote and edited documents to keep staff informed on policies and procedures.
  • Researched
  • Collaborated with a multidisciplinary dental team to improve preventative care education, leading to a 80% decrease in patient cavities over three years.
  • Consulted
  • Design: Responsible for creative design for prominent method.
  • Ensured
  • Collaborated with the marketing team to increase client foot traffic through community outreach by spearheading dental health seminars, increasing patient inquiries by 55%.
  • Trained
  • Assisted in sterilization and room turnover for 9 procedures daily, adhering strictly to infection control protocols and promoting a safe clinical environment.
  • Documented and resolved standard which led to system.

Affiliations

  • Trained under the framework program in 2015
  • Attended 2015 Annual Dental Conference focused on procedure
  • American Society of Dental Anesthesiology (ASDA)
  • American Marketing Association
  • American Society of Safety Professionals
  • Society of Dental Assistants Educators (SDAE)
  • Dental Assisting National Board (DANB)
  • Involved in framework providing free care to underserved communities in 2021
  • Association of Information Technology Professionals
  • International Council of Nurses

Certifications

  • Certified Orthodontic Assistant (COA), DANB
  • Sealant Certified Dental Assistant – Oregon, 2017
  • Advanced Imaging Techniques Certification – 2024, program
  • CompTIA A+ Technician
  • First Aid/CPR Certified
  • Restorative Functions Dental Assistant (RFDA) Certification – 2023, DANB
  • Radiology Health and Safety (RHS) Certification, DANB
  • Certified Dental Assistant (CDA) – 2021, Dental Assisting National Board (DANB)
  • Certified Chairside Dental Assistant (CCDA) – 2022, DANB
  • Expanded Duties Dental Assistant (EDDA) Certification – Oregon

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