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Skills

  • Competitor analysis
  • Profit and revenue-generating strategies
  • Compelling leadership skills
  • Rapport and relationship building
  • Account management
  • Contract negotiation
  • Multidisciplinary team leadership
  • Financial records analysis
  • Loyalty Program Implementation
  • Customer Churn Reduction

Work Experiences

  • Met 12% of my quota in my first year as Sales Manager.
  • Saved money by effectively negotiating vendor prices, terms of sales, and service agreements.
  • Worked with 7 vendors and accounts to quickly resolve issues while exceeding sales quotas and objectives.
  • Set performance benchmarks for customer service, cost control, revenue, program, and profits while recruiting, hiring, and training a high-performing sales and support team.
  • Addressed issues with sales performance through training and counseling, resulting in an annual sales increase of 9%.
  • Profiled, targeted, and prospected territory both within and outside of my current customer base.
  • Met with Level 2 Territory Managers to discuss techniques for overcoming objections and closing deals on a one year basis.
  • Kept up with industry trends and changes and took advantage of professional development opportunities to improve my product and service knowledge.
  • Managed teams of up to 2 salespeople and worked with internal department heads to determine and set goals for current and new employees.
  • Taught cross-selling and relationship-building techniques to associates.

Summaries

  • Results-oriented Miscellaneous professional with budget management, quality assurance, and vendor management strengths.
  • Highly knowledgeable in procedure and process medical devices, with experience ranging from competitive offerings to cutting-edge developments, instructional training, and on-site guided applications.
  • Six Sigma certified
  • Inspiring leader with extensive experience in standard product industries and 7 years in management positions.
  • Sales leader with a proven track record of progressive growth and achievement in the standard industry.
  • To achieve promotional goals, adept at developing and implementing advanced marketing, prospecting, and merchandising strategies.
  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of Level 2 Territory Manager.
  • Looking forward to taking on a new challenge with a successful team.
  • Multilingual and fluent in Japanese and Portuguese, with a strong grasp of cultural differences.
  • Communicative and team-oriented, with Jira expertise.

Accomplishments

  • Oversaw the rollout of a KPI tracking system, reducing reporting errors by 47% and enhancing data accuracy in strategic decisions.
  • Exceeded annual sales targets by an average of 20%, driving revenue growth in underperforming markets.
  • Formulated a customer retention program, resulting in a 67% reduction in churn rate within the Pacific Northwest.
  • Tracked and reported on category performance metrics to identify growth opportunities, resulting in a sales increase of 58% in 18 months.
  • Orchestrated partnership agreements with 17 new distributors, resulting in an annual revenue lift of $9 across relevant territories.
  • Collaborated with cross-functional departments to drive territory-specific marketing campaigns, yielding an increase of 17% in brand awareness.
  • Established monthly business reviews with clients that resulted in 12 new contract renewals and expanded customer retention by 37%.
  • Monitored competitor activity and adjusted sales strategies to outperform regional competitors by 78% in 18 months.
  • Developed and executed strategic sales plans that resulted in an 34% increase in quarterly revenue for Harbor & Co.’s the Pacific Northwest office.
  • Awarded Top Performer for best regional sales performance in 2015, enhancing customer engagement and brand presence.

Affiliations

  • Competitor, Sales Operations Analytics Championship 2015
  • Member, Territory Management and Operational Efficiency Council 2023
  • Graduate, Negotiation and Influence Strategy Course, system 2015
  • Board Member, standard Chamber of Commerce Business Development Committee
  • Active Member, Society for Strategic Sales Planning (SSSP) 2022 – Present
  • Member, American Management Association (AMA), 2023 - Present
  • Member, Sales Management Association (SMA), 2021-Present
  • Professional Certificate, Salesforce CRM Mastery, 2024
  • Member, The Business Marketing Association (BMA) procedure
  • Active Participant, Chicago Economic Development Partnership Board

Certifications

  • CompTIA A+ Technician
  • Key Account Manager Certification (KAM) – Strategic Account Management Association (SAMA)
  • Certified Account Manager (CAM) - National Account Management Association (NAMA)
  • Project Management Professional (PMP)
  • Certified Negotiation Expert (CNE) – Lakeside Partners, 2022
  • Sales Performance Mastery Certification – Sales Performance International, 2017
  • Certified Professional in Sales and Performance Management (CPSPM) – category
  • Association for Project Management (APM)
  • Certified in Consultative Selling – Ironclad Systems, 2019
  • ServSafe

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