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Skills

  • Extremely organized
  • Methodology implementation
  • Loss prevention controls
  • Budgeting and finance
  • Staff training and development
  • Process implementation
  • Document scanning
  • FDA and ICH Guidelines
  • Clerical support
  • Drug Formulation and Compounding

Work Experiences

  • Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.
  • Followed up with customers by phone or email after each merchandise sale to answer any last-minute questions.
  • Provided emergency aid to hikers who were suffering from heat exhaustion and called for paramedics to transport them to the hospital.
  • Demonstrated how to use medical devices like glucose meters and oximeters to patients.
  • Measured yardage and looked for stray golf balls.
  • Worked with colleagues, technicians, and top pharmacists to prioritize and fill orders efficiently.
  • Raised the stakes.
  • Installed, tested, and maintained alarm systems to ensure that they worked properly.
  • Daily fuel inspections, including preloading and quality control, were something I helped with.
  • Was in charge of receiving, storing, transferring, and dispensing petroleum fuel products.

Summaries

  • Articulate
  • A committed, tactical team builder and strategic planner seeking a position in account management or sales with a forward-thinking elevator service and construction firm.
  • Innovative
  • Financial analysis, reconciliation, mortgage collections, loan documentation, SBA liquidation, credit and risk management assessment, and customer service are all areas of expertise for me.
  • Focused on customer service
  • Determined sales and marketing professional with 11 years of experience in procedure industry.
  • A quick study who has worked in a variety of design fields to help companies strengthen their brands and grow their revenue.
  • Floater Pharmacist is articulate and driven to succeed.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Demonstrated ability to cultivate relationships with key retail clients in order to expand client accounts and maintain business growth.

Accomplishments

  • Collaborated with team of 17 in the development of metric.
  • Monitored and updated inventory of high-demand medications, improving stock availability by 80% during high-traffic periods.
  • Resolved 14 complex customer complaints by working directly with patients and prescribers, improving customer retention by 30%.
  • Ensured optimal staffing levels during flu season by adjusting shifts for 12 technicians, resulting in zero operational delays across 6 locations.
  • Coached and mentored 15 pharmacy interns in best practices for patient consultations and inventory management, leading to a 27% improvement in service ratings.
  • Administered and monitored vaccination schedules during process, ensuring safe administration practices for a total of 13 vaccines.
  • Facilitated regular updates on changes in clinical guidelines for 2 pharmacy staff, ensuring all actions were compliant with the latest health protocols.
  • Led a successful pharmacy performance improvement project focused on 30%, resulting in a 35% increase in prescription accuracy rates.
  • Documented and resolved high-priority medication shortages by proactively sourcing alternatives, reducing pharmacy downtime by 21%.
  • Resolved product issue through consumer testing.

Affiliations

  • Council on Credentialing in Pharmacy (CCP)
  • American Pharmacists Association (APhA)
  • American Society of Health-System Pharmacists (ASHP)
  • Project Management Institute
  • State Pharmacists Association - Texas
  • Association for Computing Machinery
  • Society of Infectious Diseases Pharmacists (SIDP)
  • Society of Human Resource Management
  • Healthcare Information and Management Systems Society (HIMSS)
  • American Marketing Association

Certifications

  • Vaccination and Injection Training Program
  • Certified Compounded Sterile Preparation Technician (CSPT)
  • Pharmacy Law Specialist Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Medication Therapy Management (MTM) Certification
  • Hospital Sterile Compounding Certification
  • Medication Error Prevention Program Certification
  • Disease State Management Certification (DSM)
  • Pharmacy Compounding Accreditation (PCAB)
  • Salesforce

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