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Skills

  • Regulatory compliance
  • Maintenance department coordination
  • FAA Regulatory Compliance
  • Team building
  • Security regulations
  • Fuel usage tracking
  • Flight coordination technology adoption
  • Cross-functional collaboration
  • Airfield safety expertise
  • Fuel Efficiency Initiatives

Work Experiences

  • Achieved Innovation Award for safety compliance.
  • Solved process issues, improved operations, and provided excellent customer service.
  • Analyzed historical flight performance data.
  • Developed and maintained proprietary scheduling software for flight coordination, leading to a 10% reduction in scheduling errors.
  • Adjusted staffing schedules based on flight forecasts.
  • Achieved standard.
  • Decreased aircraft weight discrepancies by 49%.
  • Coordinated daily repositioning of aircraft.
  • Coordinated with system department.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Summaries

  • Procedure professional with 16 years of experience managing aircraft operations.
  • Prepared to use vendor management expertise to help the team achieve its objectives.
  • Achieved a 35% reduction in service-related delays.
  • Adept at training and supervising teams to execute operational duties efficiently, contributing to significant performance gains and seamless flight operations.
  • Strengths in workflow optimization and data analysis backed up by Miscellaneous training.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Achieved average reductions of 2 minutes.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Achieved projected savings of $18 annually.
  • Adept at supervising teams.

Accomplishments

  • Monitored flight operation data and identified key performance improvement opportunities, contributing to a 46% increase in productivity.
  • Resolved operational disruptions by coordinating with the Ground Control department, preventing financial loss of $5 due to delays.
  • Coordinated daily flight schedules, ensuring 42% on-time departures across all assigned flights in 2017.
  • Optimized airport gate allocation processes, reducing delays caused by gate overuse by 25%.
  • Managed 16 flight coordinators to ensure seamless cross-departmental communication that reduced operational errors by 43%.
  • Negotiated with fuel vendors to secure a 65% reduction in fuel procurement costs, lowering overall operational expenses.
  • Directed 8 airport-wide emergency simulations, generating actionable insights that improved safety protocols by 29%.
  • Led risk assessment and mitigation planning for weather-related flight delays, maintaining over 68% of schedules during high-impact weather events.
  • Monitored fuel usage for 16 aircraft in the fleet, implementing cost-saving measures that reduced fuel consumption by 80%.
  • Ensured compliance with all FAA regulations, passing comprehensive audits with zero violations over 14 consecutive years.

Affiliations

  • Member, Baggage Handling Operations Efficiency Task Force 2024 - Raleigh
  • Association for Supply Chain Management (APICS)
  • Jaycees
  • Aircraft Owners and Pilots Association (AOPA)
  • International Federation of Air Traffic Controllers' Associations (IFATCA)
  • International Federation of Airline Pilots’ Associations (IFALPA)
  • Association of Professional Flight Attendants (APFA)
  • National Association of Flight Instructors (NAFI)
  • Society of Human Resource Management
  • Fuel Conservation Task Force Member 2022 - Columbus

Certifications

  • Certified Flight Operations Specialist (CFOS), Cedar Works
  • FAA Safety Management Systems (SMS) Certificate, 2017
  • Certified Aviation Manager (CAM), Brightline
  • Salesforce
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Foreign Object Debris (FOD) Safety Management Certificate, 2020
  • Certified Public Accountant
  • CompTIA A+ Technician
  • International Air Transport Association (IATA) Operational Efficiency Diploma
  • Aviation Risk Management and Safety Systems Certification, Ironclad Systems, 2023

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