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Skills

  • Designing Newsletters for Increased Engagement
  • File Transfer Protocol (FTP) and Cloud Sharing Solutions
  • Digital Publishing Formats (eBooks, HTML)
  • Event Promotional Material Design
  • Operational improvement
  • Project organization
  • Document editing
  • Regulatory compliance
  • Metric equipment
  • Customer service

Work Experiences

  • Achieved results in 2022.
  • Completed 49% ahead of schedule.
  • Created a project archive management system that allows staff to quickly and easily locate resources.
  • Created scalable project workflows for high-volume publications, cutting average production time per project by 36%.
  • Decreased customer support inquiries by 6 per month.
  • Created layout in procedure publication.
  • Operated high-volume copiers, large and small laminators, and binding and finishing machines to finish 8 projects per week.
  • Achieved 20% better brand recognition.
  • Achieved growth over a 18 months period.
  • Contributed to a 43% increase in form completions.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Desktop Publishing Specialist with 4 years of successful workflow optimization and client relations experience.
  • Created eye-catching and professionally formatted design elements.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Adept at managing end-to-end publishing workflows.
  • Recognized on a regular basis for outstanding performance and contributions to the Publishing industry's success.
  • Collaborated with cross-functional teams on presentations.
  • Adaptable Desktop Publishing Specialist with proven success in managing large publishing projects with tight deadlines, achieving 18% on-time completion through strategic planning and time management.
  • Attention to detail and thorough file optimization.

Accomplishments

  • Collaborated with team of 13 in the development of procedure.
  • Created scalable project workflows for high-volume publications, cutting average production time per project by 68%.
  • Integrated feedback from multiple stakeholders into the final version of framework, which enhanced the overall aesthetic appeal by 22%.
  • Oversaw multi-lingual document layout and formatting for category, reducing translation errors by 75%.
  • Developed multi-page brochures and PDFs using Adobe InDesign, streamlining the document development process and reducing errors by 69%.
  • Implemented a color theory-based approach, which enhanced the final product and led to 61% improvement in customer feedback scores.
  • Designed and produced marketing brochures and flyers for Microsoft Excel that increased customer acquisition by 73% in 2024.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Accelerated print turnaround times by 46% by implementing new file management and pre-flighting processes.
  • Trained 10 team members on Adobe Creative Suite tools, improving overall team productivity by 61%.

Affiliations

  • American Printing History Association (APHA)
  • Xplor International - The Electronic Document Systems Association
  • Society for Experiential Graphic Design (SEGD)
  • Project Management Institute
  • Printing Industries of America (PIA)
  • Association of Desktop Publishers (ADTP)
  • American Institute of Graphic Arts (AIGA)
  • Association for Information and Image Management (AIIM)
  • Jaycees
  • National Association for Printing Leadership (NAPL)

Certifications

  • Advanced Visual Design Certification by program
  • Microsoft Certified: Power BI Data Analyst Associate
  • Cross-functional Team Collaboration Certification
  • Adobe Certified Professional in InDesign
  • CompTIA Security+
  • Certified Desktop Publishing Specialist by Meridian
  • Professional Diploma in Digital and Print Design
  • Project Management Professional (PMP)
  • Certified HTML5 Professional for Simple Web Publishing
  • Certified Document Layout Specialist for Complex Publications

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