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Skills

  • Organization
  • Cross-functional teamwork
  • Relationship development
  • Dish rotation scheduling
  • Team management
  • Customer satisfaction improvement
  • Customer service
  • Administrative support
  • Menu inquiries
  • Communications

Work Experiences

  • Removed trash, spills, and trays to keep areas clean and professionally organized.
  • Awarded in 2020.
  • Accurately recorded food temperatures.
  • Assisted in the creation of system procedures.
  • Avoided stock-outs.
  • Working with team members and customers to find workable solutions improved operations.
  • Used HubSpot to compile data gathered from various sources.
  • Attended to special requests.
  • Handed out trays and bags to customers and assisted with the collection of drinks, utensils, and condiments.
  • Was in charge of all tasks delegated to me, including strategic planning and process improvement.

Summaries

  • Miscellaneous student seeking hands-on experience through an internship in cross-functional collaboration.
  • Intend to apply 18 years of performance in related roles in order to add immediate value to the Vantage team.
  • With hands-on experience, eager to learn new skills and advance knowledge.
  • Ability to recognize process issues and integrate procedure solutions to achieve metric.
  • Stakeholder engagement in process settings and budget management in team leadership settings.
  • Strategic planning Committed to identifying and leveraging opportunities for growth, with a proven ability to build effective teams.
  • With fast, high-quality dining assistance, ready to bring skills to support team and customer needs.
  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Able to efficiently manage ingredient tracking.
  • Personable Dining Room Attendant looking for a Dining Hall Staff Member opportunity that will allow her to put her 18 years of related experience to good use.

Accomplishments

  • Managed the dining hall’s opening and closing procedures, ensuring all tasks were completed efficiently and contributing to smooth daily operations.
  • Recognized as a top performer by management for consistently meeting quality service benchmarks and helping to drive a 83% improvement in operational efficiency.
  • Played a key role in organizing large catering events, coordinating meal prep for groups of over 3 attendees and receiving positive feedback from event organizers.
  • Recognized by management for exceptional teamwork and leadership during high-volume meal services, helping the team exceed daily targets by 26%.
  • Created a new system for tracking ingredient usage, lowering overall food costs by 68% while maintaining meal quality.
  • Streamlined inventory management by creating a digital tracking system, reducing food waste and spoilage by 63%.
  • Delivered exceptional customer service, resolving over 18 customer complaints per month, leading to a 79% improvement in satisfaction ratings across the dining hall.
  • Assisted in the reorganization of the kitchen layout, increasing cooking efficiency and enabling the team to serve 10 more customers per shift.
  • Helped the team navigate staffing shortages by cross-training in multiple roles, maintaining service quality during peak periods.
  • Regularly communicated with vendors to ensure timely delivery of fresh ingredients, contributing to a reduction in out-of-stock items by 72%.

Affiliations

  • Cash Management Certification 2023, National Retail Federation
  • Dining Services Sustainability Committee, active participant in reducing food waste
  • Recognition by the process for Innovation in Queue Management and Guest Experience
  • National Association of College and University Food Services (NACUFS) - Engaged in professional development and training
  • Lean Six Sigma Green Belt Certification in Process Optimization 2022
  • Member of the Culinary Hospitality & Nutrition Honor Society
  • ServSafe Food Handler Certification 2022, National Restaurant Association
  • Employee of the Month, recognized for exceptional dining hall service and teamwork
  • Association for Professionals in Infection Control and Epidemiology (APIC) Training Completion 2017
  • Certified Food Protection Manager (CFPM) 2021

Certifications

  • CompTIA A+ Technician
  • Association for Project Management (APM)
  • Workplace Safety in Food Service Certification
  • Microsoft Office Specialist (MOS)
  • SHRM Certified Professional (SHRM-CP)
  • Nutrition and Wellness Consultant Certification
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Hospitality and Tourism Management Professional (CHTMP)
  • Apple Certified Associate (ACA)
  • Project Management Professional (PMP)

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