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Skills

  • Written communication skills
  • Project organization
  • Budgets
  • MS Office
  • Supervision
  • Relationship development
  • Conflict resolution
  • Cross-functional collaboration
  • Customer service
  • Operational improvement

Work Experiences

  • Assisted companies in developing training budgets, resulting in annual savings of over $4 for 5 companies.
  • Collaborated with external vendors for product training.
  • Completed onboarding within 11 weeks.
  • Achieved a 17% completion rate.
  • Conducted on-demand leadership seminars.
  • Achieved content completion rates beyond 23% in 2018.
  • Boosted team metrics.
  • Completed within three years.
  • Contributed to a 24% growth in department metrics.
  • Achieved a 44% skill improvement in software utilization.

Summaries

  • Certified Department Trainer with expertise in instructional design, consistently enabling departmental excellence through targeted training interventions and modern methodologies.
  • Department Trainer is a multi-talented Department Trainer who is consistently rewarded for planning and operational improvements.
  • Training Specialist with extensive experience planning and implementing onsite and remote training programs.
  • Supportive Department Trainer with in-depth knowledge of procedure industry practices and the ability to help method companies achieve long-term success.
  • Working with managers to hone in on specific requirements is second nature to me.
  • Boosted retention rates by 58%.
  • Motivational Training Specialist eager to create effective training plans that meet the changing needs of the company and its employees.
  • An outgoing personality with a hands-on, creative approach.
  • Boosted employee engagement by 27%.
  • Achieved a 23% completion rate.

Accomplishments

  • Orchestrated company-wide initiatives to educate on data analysis, leading to 38% overall improvement in operational efficiency.
  • Designed and implemented a new method that led to a 59% improvement in productivity across compliance.
  • Successfully led effort to roll out Power BI training company-wide, resulting in 35% reduction of troubleshooting requests.
  • Revamped digital training resources for remote teams, resulting in 64% higher course completion rate.
  • Managed the transition to a procedure for onboarding, reducing training time by 71%.
  • Developed and facilitated workshops on leadership development, resulting in the promotion of 18 team members within Meridian.
  • Developed and executed a learning curriculum that equipped 8 employees with performance reporting, leading to a 67% increase in job satisfaction.
  • Provided personalized coaching to underperforming employees, improving their performance metrics by 21%.
  • Collaborated with department heads to create a uniform training strategy, which led to a 62% reduction in process variance.
  • Developed a cross-functional team-building program that improved interdepartmental collaboration by 63%.

Affiliations

  • Certified Professional in Learning and Performance (CPLP)
  • Society of Human Resource Management
  • National Safety Council (NSC) – Compliance Training Programs
  • International Federation for Training and Development Organizations (IFTDO)
  • Toastmasters
  • International Association of Administrative Professionals
  • Institute for Human Resource Development (IHRD)
  • Professional Women’s Network in Training & Development (PWN-TD)
  • Learning Technologies Award (LTA) Recognition – 2021
  • International Coach Federation (ICF)

Certifications

  • ISO 9001 Lead Auditor — procedure
  • Train-the-Trainer Certification - International Board of Certified Trainers (IBCT)
  • Emotional Intelligence Certification – Vantage
  • Project Management Professional (PMP)
  • SHRM Certified Professional (SHRM-CP)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Credential of Readiness (CORe) - system
  • ServSafe
  • Microsoft Certified Systems Engineer (MCSE)
  • Instructional Design Certification – Association for Talent Development (ATD)

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