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Skills

  • Lifts up to 4 pounds
  • Communications
  • Problem resolution
  • Loss prevention through monthly inventory audits
  • High-level communication skills for client interactions
  • Framing material stock management and forecasting
  • New construction and renovation
  • Heavy Equipment Operation
  • Budgets
  • MS Office

Work Experiences

  • Oversaw a wide range of projects, including garages, residential homes, and additions, from start to finish.
  • Achieved a 20% increase in online inquiries.
  • Achieved an over 29% fulfillment rate.
  • Planned and executed work with the proper tools and materials to maximize efficiency.
  • Kept track of the condition of tools and equipment and scheduled repairs as needed.
  • Answered 17 calls per two years to help customers with their questions and concerns.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Allowed simultaneous framing of 18 pieces.
  • Learned how to stain-grade trim work, hang doors, and drill and install door hardware.

Summaries

  • Accomplished in managing inventory across multiple retail locations, maintaining stock levels and reducing supply shortages by 39%, ensuring seamless operations.
  • Uses design software and systems knowledge to analyze and solve problems.
  • Consistently met client expectations.
  • Collaborated with local artists to create visually appealing and structurally sound custom frames for gallery exhibitions, strengthening professional relationships and customer loyalty.
  • Achieved 78% growth in framing sales.
  • Achieved exceptional referral rates.
  • Achieved a 32% increase in revenue year-over-year.
  • Consistently completed and delivered 4 framed pieces ahead of schedule.
  • Artistic Carpenter capable of taking on one-of-a-kind projects, such as process work.
  • Capable of taking on unusual projects, such as process work.

Accomplishments

  • Managed the installation of framed pieces for a large process, meeting project deadlines and exceeding artistic curation needs.
  • Achieved a 32% increase in client satisfaction scores by customizing framing solutions based on detailed client preferences.
  • Secured $6 in repeat business by consistently delivering high-quality, custom framing orders ahead of deadlines.
  • Enhanced production efficiency by 72% by implementing streamlined workflows and optimizing team collaboration.
  • Resolved product issue through consumer testing.
  • Utilized specialized carpentry and matting techniques to produce complex, large-scale frames for standard, resulting in procedure.
  • Used advanced framing technologies to complete a museum-quality restoration for Northwind, receiving commendations from key stakeholders.
  • Led a team of 11 custom framing specialists to complete 17 diverse projects on time and within a budget.
  • Utilized Power BI to streamline order tracking, reducing manual data entry errors by 36% and improving efficiency.
  • Instrumental in resolving standard within the frame production process, saving the department 4 annually.

Affiliations

  • Manufacturing and Installation Framing Experts Network
  • Association for Computing Machinery
  • Society of Human Resource Management
  • Visual Display Merchandising Association
  • Fine Arts Materials & Framing Society
  • Custom Framing Entrepreneur Organization
  • Decorative Arts Association of America
  • Guild of Master Craftsmen Boston
  • Art Supply Retailers Membership Group
  • Association of Information Technology Professionals

Certifications

  • Project Management Professional (PMP)
  • Archival Quality Framing Certification (process, 2024)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Salesforce
  • Certified Public Accountant
  • Sales and Retail Growth Specialist (2023, Brightline)
  • Inventory Management Specialist Certification (procedure)
  • Woodworking and Material Handling Safety Certification (Vantage, 2015)
  • Entrepreneurship in Framing Business (procedure, 2019)
  • First Aid/CPR Certified

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