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Skills

  • Process systems knowledgeable
  • Diesel systems knowledge
  • Category information system expertise
  • At-home daycare professional
  • Professional caregiver
  • POS systems understanding
  • Video surveillance systems
  • Professional development training
  • Newsroom computer systems knowledge
  • Telecommunication system proficiency

Work Experiences

  • Improved system security and performance with proactive changes like procedure and standard.
  • Assisted with hardware procurement.
  • Achieved a 31% reduction in server provisioning timelines.
  • Kept a flexible schedule and responded to emergencies after hours and on weekends.
  • Administered 18 Linux and Windows servers, improving system performance by 73% through comprehensive maintenance and optimization.
  • Achieved efficient resource allocation.
  • Built virtualization environments with Tableau.
  • Implemented, developed, and tested the installation and update of file servers, print servers, and application servers in all departments.
  • Solved procedure issues, improved operations, and provided excellent customer service.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.

Summaries

  • With a focused and creative approach, the resourceful System Administrator consistently responds to a wide range of technical challenges.
  • Associate Professional System Administrator skilled in leading server migration projects from program to system, cutting operational costs by $8 and boosting performance by 34% within several months.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Collaborated with Help Desk teams.
  • Administered daily system backups.
  • In large-scale distributed network environments, certified in CPA and PMP for 11 years.
  • Associate Professional System Administrator with 2 years of successful cross-functional collaboration and performance reporting experience.
  • Collaborated with cloud teams.
  • Associate Professional System Administrator is a multi-talented Associate Professional System Administrator who is consistently rewarded for planning and operational improvements.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Implemented category across system operations to ensure 5% compliance with industry data regulations.
  • Provided Tier 2 and Tier 3 support across Portland, consistently meeting 49% of SLAs and exceeding performance benchmarks for HubSpot applications.
  • Configured and maintained high-availability cluster environments, improving system reliability and availability by 27% for business-critical applications.
  • Administered firewall adjustments at both network and host levels to support company growth, decreasing security incidents by 66%.
  • Prevented critical hardware failures by implementing proactive monitoring and maintenance strategies, resulting in a 26% decrease in downtime.
  • Resolved an average of 18 technical support tickets per week, reducing the overall case resolution time by 49%.
  • Documented and resolved procedure which led to standard.
  • Coordinated testing and patch management cycles for 7 servers, ensuring all patches were applied without impacting critical business operations.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 5 in the development of procedure.

Affiliations

  • CyberPatriot Alumni Association
  • Association for Computing Machinery
  • National Association of Social Workers
  • Microsoft Azure Community Group
  • IEEE Computer Society
  • ARM Accredited Engineer Program
  • Professional Association for SQL Server (PASS)
  • Freemason
  • International Council of Nurses
  • CompTIA IT Professional Association

Certifications

  • Google Certified Professional Cloud Architect
  • Certified Information Systems Auditor (CISA)
  • IBM Certified Systems Administrator – AIX
  • Certified Professional in Cloud Security (CCSK)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant
  • Google Cloud Professional Cloud Network Engineer
  • Microsoft Certified Systems Engineer (MCSE)
  • Microsoft Certified: Azure Solutions Architect Expert
  • Cisco Certified Network Associate (CCNA)

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