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Skills

  • CRM Systems
  • Emotional intelligence
  • Financial records and processing
  • Kennel cleaning and sanitizing methods
  • Territory Sales Experience
  • Providing community referrals
  • Process equipment
  • Budgets
  • Communications
  • Conflict resolution

Work Experiences

  • Worked with the parts department to get the parts I needed.
  • Solved
  • Advised
  • Won
  • Recommendation
  • Completed the work outlined on the repair order with efficiency and accuracy.
  • Reviewed production schedules, drawings, and materials to gain a better understanding of the job details prior to the start of the project.
  • Installed, tested, and maintained alarm systems to ensure that they worked properly.
  • Followed up with customers by phone or email after each merchandise sale to answer any last-minute questions.
  • Responded quickly to customer concerns and resolved system issues using strategic planning and stakeholder engagement.

Summaries

  • Professional with 8 years of progressive experience in the field who is highly organized and detail-oriented.
  • Passionate about providing resources and support to patients who are dealing with substance abuse issues.
  • Adept at providing tailored crisis interventions for clients struggling with critical alcohol dependency moments, resulting in the safe de-escalation of 7 crises.
  • Achieved results over one year.
  • Desire to join the initiative group in a new role.
  • Committed to assisting patients in gaining a better understanding of the emotional issues that underpin substance abuse patterns.
  • Friendly and personable counselor with 13 years of experience working with category and standard groups.
  • Team management and clinical supervision for interns and unlicensed practitioners are areas in which she excels.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Alcohol Counselor with 17 years of successful project management and data analysis experience.

Accomplishments

  • Established partnerships with outpatient services to ensure continuous client support, reducing hospitalization readmissions by 79% post-rehab.
  • Researched
  • Assisted 13 clients in developing healthier coping mechanisms for alcohol dependency, leading to sustained sobriety in 67% of cases over three years.
  • Created
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Proposed
  • Managed
  • Established
  • Developed
  • Solved

Affiliations

  • National Alliance on Mental Illness (NAMI)
  • American Academy of Health Care Providers in the Addictive Disorders
  • Rotary International
  • Association for Supply Chain Management (APICS)
  • Certified Alcohol and Drug Counselor (CADC) Certification Program
  • American Psychological Association (APA), Division on Addictions
  • Council on Social Work Education (CSWE)
  • American Society of Addiction Medicine (ASAM)
  • American Society of Safety Professionals
  • Association for Multicultural Counseling and Development (AMCD)

Certifications

  • Certified Co-occurring Disorders Professional (CCDP) - Pennsylvania Certification Board
  • Microsoft Certified Systems Engineer (MCSE)
  • Certified Recovery Support Specialist (CRSS) - process
  • Google Certified Professional Cloud Architect
  • Certified Grief Counseling Specialist (CGCS) - American Institute of Health Care Professionals
  • Cisco Certified Internetwork Expert (CCIE)
  • Behavioral Health Case Management Certification (BHCM) - Lakeside Partners
  • SHRM Senior Certified Professional (SHRM-SCP)
  • National Certified Addiction Counseling Level I and II (NCAC I/II) - NAADAC
  • Certified Advanced Alcohol and Drug Counselor (CAADC) - category

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