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Skills

  • 15 WPM typing speed
  • Product ordering
  • Document conversion
  • Heavy lifting
  • Business correspondence
  • Multi-Task Management
  • Kennel cleaning and sanitizing methods
  • AP/AR proficiency
  • Cross-functional team collaboration
  • Customer and client relations

Work Experiences

  • Updated the program's process information in the tracking system.
  • Provided metric software support and training to the entire office, including troubleshooting and optimization.
  • Process helped me achieve $147,000.
  • Aided in the planning of the event, including travel and logistical arrangements.
  • Completed forms, reports, logs, and records to expedite the processing of all human resources documentation.
  • Answered a multi-line phone system and transferred callers to the appropriate department or staff member by 16 ring.
  • Wrote extremely precise internal and external letters and memos.
  • Was in charge of accounts payable and receivable for a process office with a yearly revenue of $12.
  • Was in charge of accounts receivable, which included invoicing, investigating chargebacks, discrepancies, and reconciliations.
  • Identified and suggested improvements to existing processes in order to improve accuracy, efficiency, and service quality.

Summaries

  • Incoming records, file transfers, and destruction orders are all handled by this department.
  • Working with little to no supervision, responsible, punctual, and productive.
  • Senior Embedded Software Engineer with extensive experience in all phases of software development.
  • Outstanding leadership abilities, as well as expertise in streamlining workflow to maximize employee strengths.
  • Organizes correspondence, manages office supplies, and maintains contact with 14 other departments.
  • Dynamic communicator who consistently outperforms company goals and expectations.
  • Ambitious Office Automation Clerk who knows how to use a variety of office support equipment, such as program and framework.
  • Working with Agile and Scrum methodologies to meet project milestones within specified timeframes is a strong suit.
  • Top-producing salesperson and industry expert in Miscellaneous.
  • Dedicated to keeping track of program data, creating category reports, and project management.

Accomplishments

  • Consistently met deadlines on various administrative projects, contributing to the overall operational efficiency of the team.
  • Created a system for tracking compliance-related certifications and licenses for over 16 employees, ensuring 100% compliance rate.
  • Collaborated with team of 3 in the development of category.
  • Successfully handled sensitive HR and legal documents while adhering to confidentiality protocols and regulatory compliance.
  • Increased sales 9% over one year.
  • Oversaw travel arrangements and itineraries for company executives, ensuring cost-effective bookings that reduced expenses by 18%.
  • Maintained a conflict-free calendar and scheduling system for 12 executives, optimizing their workflow and improving meeting attendance.
  • Assisted with system migration efforts, transferring over 13 digital records with 21% accuracy and minimal downtime.
  • Initiated process improvements in billing operations, reducing the invoice processing time by 53% over several months.
  • Coordinated successful corporate conferences and events, including vendor management and logistics, for events attended by over 16 individuals.

Affiliations

  • International Association of Administrative Professionals (IAAP)
  • Association for Supply Chain Management (APICS)
  • Business Professionals of America (BPA)
  • Association of Information Technology Professionals
  • Executive Assistants Organization (EAO)
  • Association of Records Managers and Administrators (ARMA International)
  • American Payroll Association (APA)
  • American Society for Training and Development (ASTD)
  • Project Management Institute (PMI)
  • Lions Club

Certifications

  • Diploma in Payroll Management - Meridian
  • Certified Financial Planning & Analysis (FP&A) – AFP
  • Diploma in Office Technology - Ironclad Systems
  • Google Certified Professional Cloud Architect
  • Professional Administrative Certification of Excellence (PACE) - Brightline
  • Certified Public Accountant
  • Project Management Professional (PMP)
  • First Aid/CPR Certified
  • Certified Professional in Supply Management (CPSM) - ISM
  • Professional in Human Resources (PHR), procedure

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