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Skills

  • Field-based operational reporting
  • Disaster Relief Coordination
  • Conflict zone operations handling
  • Lead generation
  • Geo-political risk assessment
  • Team management
  • Emergency response strategy
  • Operational improvement
  • Data-driven needs assessments
  • Problem resolution

Work Experiences

  • Achieved results in 2016.
  • Contacted customers to gauge their satisfaction, provide assistance, and promote new products and services.
  • Over 13 people were hired and trained by me.
  • Achieved a 31% decrease in project delivery time.
  • Bolstered local trust in ongoing operations.
  • Conducted comprehensive situation assessments in conflict zones, which facilitated the successful evacuation of over 16 personnel.
  • Aligned cross-functional teams in executing field operations that resulted in a 22% decrease in project delivery time for standard.
  • Authored detailed field operation reports, including needs assessments and situational analysis, used by senior management to make informed decisions.
  • Achieved full compliance within one year.
  • Collaborated with local governments.

Summaries

  • Strengths in budget management and team leadership backed up by Mental Health training.
  • History of reviving program operations and strengthening teams.
  • Intensely focused on achieving difficult initiative goals in a fast-paced environment.
  • Applied expertise across humanitarian and disaster response projects.
  • Intelligent, perceptive, and well-organized, with sound judgment and excellent decision-making abilities.
  • Progressive and results-oriented, with a proactive mindset and unwavering commitment to the company's and team's success.
  • With a strong work ethic, discerning and well-organized.
  • Committed to operational integrity.
  • Mandarin is a second language for me.
  • Able to go above and beyond job requirements to achieve outstanding results in quality assurance and budget management.

Accomplishments

  • Utilized SAP to streamline data collection processes in-field, which reduced administrative time by 51% across 5 projects.
  • Integrated feedback mechanisms into field operations, promoting more responsive and adaptive project strategies that addressed local needs effectively.
  • Assisted in the development of funding proposals by integrating real-time field data, resulting in securing $18 in grants for the organization.
  • Resolved product issue through consumer testing.
  • Ensured the safe delivery and distribution of aid to over 16 people in Chicago, managing complex logistics during emergency response situations.
  • Championed better stakeholder engagement processes, improving project buy-in and reducing project delays by 55%.
  • Championed the implementation of sustainability practices in field operations, reducing waste and improving long-term viability of the project by 40%.
  • Implemented resource optimization measures that trimmed operating expenditures by $11 over one year.
  • Collaborated with team of 11 in the development of category.
  • Collaborated with cross-functional departments to design end-to-end field protocols, increasing field staff operational performance by 69%.

Affiliations

  • Global Conflict Analysis and Prevention Network
  • International Association of Emergency Managers (IAEM)
  • Freemason
  • National Association of Social Workers
  • American Logistics Association
  • International Academy of Emergency Dispatch (IAED)
  • Society of Women Engineers
  • World Organization for Humanitarian Workers
  • United Nations Development Program (UNDP) Member
  • American Medical Informatics Association

Certifications

  • Certified International Supply Chain Manager
  • Community and Stakeholder Engagement Certification
  • Certificate in Logistical Operations for Disaster Relief (LODR)
  • International Certificate in Humanitarian Assistance (ICHA)
  • Certified Humanitarian Logistics Professional (CHLP)
  • Certified Business Analysis Professional (CBAP)
  • CompTIA Security+
  • Project Management Professional (PMP) by framework
  • Certification in Community-Based Psychosocial Support Programs by Beacon Labs
  • Certified Supply Chain Professional (CSCP) by APICS

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