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Skills

  • Program files maintenance
  • Appointment setting
  • Executive presentations
  • Customer and client relations
  • Presentation design
  • Regulatory compliance
  • Filing and data archiving
  • Payroll Processing
  • Multi-line phone proficiency
  • Office administration

Work Experiences

  • Oversaw complex and detailed projects for executives, ensuring that budgets were met and projects were delivered on time.
  • Handled phone and email correspondence, made copies, and handled incoming and outgoing mail and faxes as part of my administrative duties.
  • Developed and implemented records handling standard operating procedures.
  • Wrote business documents such as system, process, and procedure that were clear and professional.
  • Was in charge of all domestic and international travel arrangements and reservations, resulting in a 15% reduction in the company's travel expenses.
  • Managed paper and electronic filing systems by routing various documents, taking messages, and managing incoming and outgoing mail.
  • Kept track of office supplies by checking inventory and ordering new supplies as needed.
  • Created program presentations that were both informative and appealing.
  • Answered phone calls from clients, vendors, and a variety of other callers looking for information.
  • Effectively interacted with Human Resources Secretary and Human Resources Secretary, took detailed notes, and distributed minutes to all attendees in two years meetings.

Summaries

  • Stakeholder engagement and quality assurance are examples of areas of expertise.
  • Drafting reports and business correspondence, managing mail, and updating tracking spreadsheets are all skills I possess.
  • Human Resources Secretary with 2 years of experience assisting with method program coordination and implementation.
  • Prepared to bring 18 years of experience to Meridian and take on a new and challenging role.
  • Bringing a track record of effectively scheduling to promote organization and availability.
  • Customer service and conflict resolution skills are excellent.
  • Outgoing and well-organized, with exceptional coordination and interpersonal skills.
  • Dedicated Administrative Assistant with a strong track record of anticipating professional needs and proactively identifying and resolving issues.
  • Extensive data collection and extraction experience.
  • Committed to high-quality organization and office management, as well as problem-solving skills.

Accomplishments

  • Spearheaded efforts to track and resolve recruitment inquiries swiftly, improving candidate satisfaction scores by 55%.
  • Collaborated with team of 14 in the development of procedure.
  • Provided administrative support in the recruitment of 16 employees, handling correspondence, scheduling, and applicant tracking across QuickBooks.
  • Prepared HR reports with detailed insights on hiring trends, employee turnover, and operational efficiency for executive presentations.
  • Collaborated with payroll team to ensure error-free salary payments and proper benefit deductions for 14 employees.
  • Assisted the HR team in completing 14 employee onboarding sessions, significantly improving new hire readiness and reducing time-to-productivity.
  • Processed employee benefits enrollment, ensuring all eligible staff received timely and accurate information on health, retirement, and wellness offerings.
  • Worked with the HR team to oversee the coordination of an employee orientation program that improved new hire retention by 59%.
  • Resolved product issue through consumer testing.
  • Reduced paperwork handling time by digitizing employee records and integrating them into Adobe Creative Suite, improving data retrieval efficiency by 29%.

Affiliations

  • Completed Certification Course in Employment Law Compliance
  • Toastmasters
  • Society of Human Resource Management
  • Human Resources Management Association of Chicago (HRMAC)
  • Certification in Workforce Management Tools such as Workday
  • Project Management Institute
  • Freemason
  • Society of Women Engineers
  • Toastmasters Club – Effective Communication Skills for HR Executives
  • Member of the International Foundation of Employee Benefit Plans (IFEBP)

Certifications

  • Professional in Human Resources (PHR)
  • Human Capital Strategist (HCS)
  • Certified Administrative Professional (CAP)
  • HR Operations Specialist Certification by Cedar Works
  • Aptitude HR Management Certification by Harbor & Co.
  • Benefits and Compensation Specialist Certification
  • Human Resources Information Professional (HRIP)
  • Apple Certified Associate (ACA)
  • Senior Professional in Human Resources (SPHR)
  • Strategic Human Resources Business Partner (SHRBP)

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