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Skills

  • Operational improvement
  • Community Outreach and Education
  • Regulatory compliance
  • MS Office
  • Client intake assessment
  • Project organization
  • First Aid/CPR
  • Relationship development
  • Business operations
  • Goal setting

Work Experiences

  • Achieved compliance with federal regulations.
  • Achieved compliance with state regulations.
  • Looked for industry trends on social media and through online sources.
  • Achieved a 65% decrease in missed counseling appointments.
  • Collaborated with multidisciplinary treatment teams.
  • Assisted in developing individualized treatment plans.
  • Co-led relapse prevention workshops alongside a senior counselor, garnering high positive feedback scores from participants.
  • Collaborated with multidisciplinary treatment teams to address the holistic needs of clients, utilizing therapeutic techniques such as motivational interviewing and CBT.
  • Provided comprehensive case management services, which included developing treatment plans and connecting clients and their families with the right resources.
  • Oversaw the delivery of initiative project by standard team, which resulted in system.

Summaries

  • Within Mental Health, senior Chemical Dependency Counseling Intern and outstanding performer in quality assurance and data analysis.
  • Achieved 85% client participation improvement.
  • Contributed to a 48% improvement in client progress reporting.
  • Achieved results over 6 months.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Friendly and personable counselor with 17 years of experience working with procedure and standard groups.
  • Consistently drove high levels of client engagement.
  • Boosted client sobriety rates by 85%.
  • Collaborated with psychiatric professionals.
  • Compassionate intern skilled in crisis intervention techniques.

Accomplishments

  • Utilized an assessment tool such as Power BI, which led to a 21% improvement in evaluating client co-occurring disorders.
  • Collaborated with IT services to implement privacy-compliant digital record-keeping protocols which improved documentation compliance by 29%.
  • Performed detailed client intake assessments, achieving an improvement of 52% in accurate diagnostic assessments over three years.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Coordinated with a multidisciplinary team to integrate medical, psychological, and social services, ensuring comprehensive care for 4 clients concurrently diagnosed with mental health disorders.
  • Designed and delivered substance use prevention educational materials in collaboration with local health organizations, resulting in a 28% increase in community awareness.
  • Collaborated with local law enforcement and public health agencies to implement an opioid education program, positively impacting drug prevention awareness in 10 community members.
  • Assisted in the implementation of evidence-based interventions, increasing client recovery rates by 31% throughout 2020.
  • Developed and updated progress tracking systems for inpatient and outpatient services, reducing administrative bottlenecks and increasing report accuracy by 31%.
  • Mentored junior interns on best practices in addiction assessment and client communication, resulting in improved diagnostic accuracy across the internship cohort.

Affiliations

  • Association for Addiction Professionals (NAADAC) Student Membership
  • National Institute on Drug Abuse (NIDA) – Internship Program Participant
  • National Association for Addiction Professionals (NAADAC)
  • National Board for Certified Counselors (NBCC)
  • Group Psychotherapy Association Membership
  • National Council for Mental Wellbeing - Youth and Adult Programs
  • Rotary International
  • Lions Club
  • National Association of Social Workers (NASW) – Substance Use Section
  • Crisis Prevention Institute (CPI) - Trained Member

Certifications

  • Certified Recovery Support Specialist (CRSS) – initiative
  • Certified Addiction Counselor (CAC) Level I, II, III – process
  • SHRM Certified Professional (SHRM-CP)
  • Licensed Alcohol and Drug Counselor (LADC) – procedure
  • Microsoft Certified Systems Engineer (MCSE)
  • CompTIA Network+
  • Trauma-Focused Cognitive Behavioral Therapy (TF-CBT) Certification Vantage
  • Certified Rehabilitation Counselor (CRC) - Commission on Rehabilitation Counselor Certification (CRCC)
  • Co-Occurring Disorders Certification (CODC) – category
  • SHRM Senior Certified Professional (SHRM-SCP)

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