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Skills

  • Benefits administration
  • Compliance with workplace safety regulations
  • First Aid/CPR
  • Contract negotiation and vendor agreements
  • Labor negotiations
  • Workforce improvements
  • Regulatory compliance
  • Recruitment
  • Compensation structuring
  • Applicant Tracking System (ATS) management

Work Experiences

  • Provided policy and procedure guidance in order to harmonize responses, conduct appropriate investigations, and resolve grievances.
  • Aided market expansion efforts while also implementing process improvements in order to conduct demand analysis and boost the bottom line.
  • Achieved results within 4 months.
  • Reduced workers' compensation claims by implementing a corporate safety training program.
  • Conducted exit interviews and periodic check-ins.
  • Collaborated with department heads.
  • Was in charge of organizing ongoing technical training and personal development classes for employees.
  • Collaborated with managers to ensure that organizational policies were followed, by clarifying information and suggesting necessary changes.
  • Worked with the legal and compliance teams to review paperwork, collect feedback, and gather data for new training processes.
  • Used the Power BI system to accurately prepare one year payroll and track data.

Summaries

  • Human Resources expert with 7 years of experience in benefits administration, recruitment, and staff development.
  • Stakeholder engagement and strategic planning are my specialties.
  • Results-oriented Staffing Services Coordinator with 4+ years of experience in achieving positive human resource outcomes for standard businesses.
  • Adept at facilitating cross-functional collaboration.
  • Organized planner with strong team-building and program-management skills.
  • Achieved measurable improvements in departmental efficiency.
  • Exceptional at bridging the gap between labor and management to achieve goals.
  • Dedicated to learning, growing, and succeeding in Human Resources.
  • Proactive Human Resources Director with exceptional ability to leverage talent and best practices to improve the effectiveness of the organization.
  • Recognized on a regular basis for outstanding performance and contributions to the Human Resources industry's success.

Accomplishments

  • Documented and resolved procedure which led to method.
  • Resolved product issue through consumer testing.
  • Reduced time-to-fill for key roles by conducting proactive talent sourcing and community outreach initiatives.
  • Led a project to implement new HR software, reducing time spent on administrative staffing tasks by 49%.
  • Created a talent retention plan for temporary workers, improving retention by 68% within the first three years of employment.
  • Developed hiring plans that addressed skill shortages, increasing departmental productivity by 51%.
  • Implemented a continuous improvement strategy for the hiring process, leading to a 51% reduction in hiring costs over a two years.
  • Communicated with external vendors to ensure background checks and drug screenings were completed for 10 employees within compliance timelines.
  • Implemented a real-time staffing dashboard, resulting in a 53% increase in client satisfaction through enhanced response time.
  • Conducted labor market analysis for Human Resources, adjusting recruitment strategies, resulting in a 22% improvement in candidate quality.

Affiliations

  • Inclusive Leadership Initiative Member 2017 – Diversity & Inclusion Focused Programs
  • The National Council on Compensation Insurance (NCCI)
  • Certified Staffing Professional (CSP) – American Staffing Association
  • American Society of Safety Professionals
  • Association of Executive Search and Leadership Consultants (AESC)
  • Association for Computing Machinery
  • American Marketing Association
  • Society of Human Resource Management
  • Association of Information Technology Professionals
  • Society for Human Resource Management (SHRM)

Certifications

  • Leadership in HR Management Certificate 2020 – Lakeside Partners
  • CompTIA A+ Technician
  • Certified Temporary Staffing Specialist 2015 - National Association of Personnel Services
  • Certified Human Resources Specialist (CHRS) 2017 – Brightline
  • Cisco Certified Network Associate (CCNA)
  • Cisco Certified Internetwork Expert (CCIE)
  • HR Data Analytics Certificate Program 2023 – University of Phoenix
  • Certification in Workforce Analysis and Forecasting 2021 – Brightline
  • Certified Professional in Staffing Services (CPS) 2024 - American Staffing Association
  • Employment Law Specialist Certification 2022 – HR University

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