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Skills

  • Customer service
  • Organization
  • Talent management
  • HR policy development and enforcement
  • Conflict resolution and mediation
  • Human resources management
  • HR Metrics and Analytics
  • Labor negotiations
  • Relationship development
  • Organizational Development

Work Experiences

  • Reduced workers' compensation claims by implementing a corporate safety training program.
  • Developed category and method strategies to implement long-term growth initiatives.
  • Was in charge of organizing ongoing technical training and personal development classes for employees.
  • Achieved results over 4 years.
  • Used the HubSpot system to accurately prepare the past year payroll and track data.
  • Implemented a new-hire program that included training initiatives as well as problem-solving and document processing.
  • Achieved 17% enrollment increase.
  • Championed employee recognition programs that led to a 17% boost in engagement and morale, as indicated by company-wide surveys.
  • Achieved PMP completions by 11 team members.
  • Evaluated and aligned compensation packages to market in order to attract highly qualified applicants for open positions within the organization.

Summaries

  • Achieved Top Performer.
  • Dedicated to learning, growing, and succeeding in Human Resources.
  • Achieved Lean completions.
  • Achieved 17% increase in minority hiring.
  • Proactive Human Resources Director with exceptional ability to leverage talent and best practices to improve the effectiveness of the organization.
  • Achieved full regulatory compliance during process cycles.
  • Background in HR policies and compliance.
  • Achieved minimal budget impact of only 81% cost increase.
  • Aligned compensation structures to market trends.
  • Clear understanding of vendor management and quality assurance as well as budget management training.

Accomplishments

  • Implemented HR analytics tools to monitor key HR metrics such as turnover and retention, generating data-driven strategies that reduced turnover by 42% annually.
  • Led efforts to implement a continuous learning platform, resulting in 18 employees obtaining certifications in PMP and boosting team knowledge in key areas.
  • Enhanced talent acquisition methodologies through data analysis, reducing candidate drop-off rate by 21% and increasing timely project completions.
  • Implemented a robust recruitment strategy leading to a 29% reduction in time-to-hire for critical roles, enhancing overall team agility.
  • Rolled out new compensation structure that aligned with market rates, increasing satisfaction scores in compensation and benefits by 77% during annual employee surveys.
  • Coordinated efforts to improve lateral mobility within the organization, increasing internal promotions by 58% and decreasing external hiring costs by $182,000.
  • Collaborated with team of 3 in the development of method.
  • Established a formalized conflict resolution process, leading to a 77% decrease in employee grievances and HR escalations within 18 months.
  • Consolidated disparate HR systems into a single platform, reducing manual efforts by 51% and lowering overall HR operational costs by $224,000.
  • Coordinated company-wide compliance training, achieving 41% participation rate and ensuring full regulatory adherence across 13 business units.

Affiliations

  • Corporate Leadership Council - Affiliate Member for Talent Acquisition Strategies Group
  • International Association of Administrative Professionals
  • Toastmasters
  • Association for Talent Development (ATD) - Leadership Development Focus
  • Equal Employment Opportunity Commission (EEOC) Compliance Training - Certificate Holder
  • Association for Computing Machinery
  • HR Technology Conference & Exposition - Speaker on ATS Modernization Strategies
  • International Council of Nurses
  • International Foundation of Employee Benefit Plans (IFEBP) - Training on Benefits Structuring
  • American Marketing Association

Certifications

  • CompTIA A+ Technician
  • Apple Certified Associate (ACA)
  • Manager of Human Resources Leadership Development Program from Beacon Labs
  • CompTIA Security+
  • Certified Compensation Professional (CCP)
  • Project Management Professional (PMP)
  • Salesforce
  • Certified Labor Relations Professional (CLRP)
  • Society for Human Resource Management Senior Certified Professional (SHRM-SCP)
  • HR Management Certification from procedure

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