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Skills

  • Quantitative risk analysis
  • Method equipment
  • Cross-functional team leadership
  • MS Office
  • Organization
  • Scrum methodology
  • Continuous improvement strategies
  • Team management
  • Team building
  • Business process reengineering

Work Experiences

  • Developed process metrics derived from raw company data to track improvements in organizational efficiency.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Achieved results within the past year.
  • Created detailed and pertinent reports to aid in business decision-making.
  • Analyzed key performance data to initiate process redesigns that improved overall customer satisfaction by 79% within one year.
  • Collaborated across departments.
  • Looked for industry trends on social media and through online sources.
  • Achieved a 66% reduction in rework.
  • Worked with business leaders in the areas of risk assessment, data analysis, and quality assurance.
  • Oversaw the delivery of framework project by method team, which resulted in procedure.

Summaries

  • Achieved significant process improvements.
  • Business Process Specialist with 15 years of successful project management and stakeholder engagement experience.
  • Accomplished specialist in ERP/CRM system implementation.
  • Achieved results in under the past year.
  • Achieved results without additional resources.
  • Accomplished process audit leader with a proven track record in identifying and eliminating bottlenecks, increasing throughput by 68% without additional resources.
  • With 7 years of experience in Government, I'm an experienced project manager and problem solver.
  • Costs were consistently reduced while profits were increased.
  • Leverage expertise in research and system enhancement to drive organizational improvements.
  • Achieved cost reductions of up to 34%.

Accomplishments

  • Engaged in process gap analysis, identifying opportunities that delivered a 65% increase in cost-effectiveness and a $2 reduction in overhead.
  • Managed a team of 16 analysts in process modeling and simulation projects, improving demand forecasting accuracy by 48%.
  • Executed a data-driven process optimization strategy, saving Vantage $17 annually by eliminating inefficient workflows.
  • Designed and delivered training programs to 4 employees on new operational standards, increasing adherence to best practices by 19%.
  • Implemented automation within the supply chain processes, reducing manual intervention by 56% and leading to a $12 cost savings.
  • Collaborated with external partners to optimize supply chain inputs, reducing backorders by 65% and improving lead time reliability by 19%.
  • Developed KPI tracking tools using Power BI, providing actionable insights that led to a 72% improvement in departmental productivity.
  • Established a performance dashboard that tracked real-time progress and helped reduce project timelines by 71%, enabling faster client delivery.
  • Orchestrated the seamless migration of historical data to new ERP systems, ensuring data integrity and reducing input errors by 69%.
  • Redesigned the procurement workflow by integrating a new system, cutting invoice processing time by 68%.

Affiliations

  • Lions Club
  • Toastmasters
  • Enterprise Architecture Professional Journal
  • International Association of Facilitators (IAF)
  • International Council of Nurses
  • Society for Human Resource Management (SHRM) – Professional Development
  • Rotary International
  • American Marketing Association
  • American Production and Inventory Control Society (APICS)
  • Business Process Management Initiative (BPMI)

Certifications

  • Certified Process Design Engineer (CPDE) - Meridian
  • TOGAF 9 Certified - process
  • Salesforce Process Automation Specialist Certification - 2015
  • Process Improvement Professional (PIP) Certification - process
  • PROSCI Change Management Certification - standard, 2022
  • Data Analytics for Process Engineers - category, 2017
  • Certified Business Analysis Professional (CBAP) - initiative
  • Certified in Production and Inventory Management (CPIM) - Meridian 2023
  • Project Management Professional (PMP) - Vantage, 2023
  • SHRM Certified Professional (SHRM-CP)

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