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Skills

  • Bending, stooping and turning
  • Product stocking
  • Food and beverage pairing
  • Process improvement
  • Preparation techniques
  • Client relationship management
  • Proficient vision
  • Creating and running merchandising programs
  • Client relations
  • Weights and measures

Work Experiences

  • Assisted chefs in preparing and presenting food to event guests with strong attention to detail and presentation expertise.
  • Achieved a 32% satisfaction rate among guests.
  • Provided friendly, courteous service to make guests' experiences memorable.
  • Set up linens and table settings in accordance with the seating plan and theme of the event.
  • Served appetizers, entrees, and refilled beverages for events with up to 8 guests.
  • Created a pleasant event atmosphere by interacting with guests in a friendly manner.
  • Executed a synchronized meal service that served multiple guests at the same time with speed and efficiency.
  • Quickly cleared the dishes and glassware following each course.
  • Chopped, diced, implemented and cooked ingredients to make process food items.
  • Kept track of dietary restrictions and catered to guests with special requirements.

Summaries

  • Fast learner with exceptional interpersonal and communication skills, exceptional multitasking ability, excellent problem-solving techniques, and a keen eye for detail.
  • Work as a grocery store cashier with a marketing background and a passion for providing excellent customer service.
  • Proven leadership skills and extensive knowledge of the food and beverage industry.
  • Bakery Clerk with 4 years of experience baking and decorating cakes, cookies, and pastries.
  • With 18 years of experience serving procedure food, capable Catering Associate.
  • Through top management skills and business acumen, a talented bar management professional can maximize team performance and bar sales.
  • Responsible Food Preparation team member with a track record of keeping facilities clean and ensuring customer satisfaction through excellent service.
  • Bar procedures and liquor laws, as well as a recent license in the preparation and sale of alcoholic beverages.
  • Working with staff to create unique dining experiences has proven to be a success.
  • 14 years of experience in Food and Beverage as a passionate food service expert.

Accomplishments

  • Business Development: Initiated two key partnerships which resulted in metric revenue growth.
  • Earned “metric” Award for category.
  • Oversaw 8% decrease in customer complaints.
  • Resolved
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Competitive Analysis: Performed competitive analysis to make recommendations for future company growth.
  • Documented and resolved initiative which led to standard.
  • Researched
  • Collaborated with team of 3 in the development of framework.
  • Advised

Affiliations

  • National Food Safety Management Certification (NFSMC)
  • Society of Catering Executives
  • Food Safety Modernization Act (FSMA) Certification
  • European Catering Association (ECA) Membership
  • Certified Meeting Professional (CMP)
  • Conference and Event Services Association (CESA)
  • Association for Computing Machinery
  • International Council of Nurses
  • Society of Women Engineers
  • American Society of Safety Professionals

Certifications

  • Safe Food Handling Certificate - Columbus
  • OSHA Hazard Communication Standard (HCS) Certification
  • OSHA: HACCP
  • Salesforce
  • Cisco Certified Network Associate (CCNA)
  • SafeServ certification: Food Handling
  • Food Management License - framework
  • Certified Dietary Manager (CDM)
  • SHRM Certified Professional (SHRM-CP)
  • Certified Meeting Professional (CMP)

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