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Skills

  • Microsoft Office Suite proficiency
  • Medical data collection and entry
  • Cross-functional team collaboration
  • COVID-19 screening protocols
  • Recording vital signs
  • Clear communication of medical procedures
  • EMR / EHR
  • Inpatient care
  • Tube feedings and medications familiarity
  • Crisis intervention skills

Work Experiences

  • Worked with physicians to develop at-home medication guidelines and taught patients and families how to properly administer medications.
  • Drove patients between rooms, appointments, and testing sites.
  • Offered immediate assistance to assess needs and provide care in both emergency and routine paging situations.
  • Followed all company policies and provided hands-on nursing care to patients under the supervision of an RN.
  • Conducted initiatives in Seattle.
  • Conducted over 2 health screenings each week.
  • Achieved results in 2024.
  • Achieved a 59% improvement in follow-up visits.
  • Achieved a 39% reduction in onboarding time.
  • Assisted in organizing vaccination events for the Boston community, screening and processing 5 individuals per day efficiently.

Summaries

  • Expert at method treatments and familiar with performance reporting patients.
  • Proven track record of building strong patient relationships in order to provide excellent care and patient education.
  • Strengths in data analysis and cross-functional collaboration backed up by Customer Service training.
  • Actively collaborated with healthcare professionals.
  • Achieved consistent accuracy using Power BI.
  • Adapted explanations to diverse patient backgrounds.
  • Healthcare professional with experience managing specimens, assisting with mobility, and responding to emergencies.
  • Excellent time management, prioritization, and relationship-building abilities.
  • Active worker dedicated to assisting Health and Wellness Screener in providing excellent patient care.
  • Within Customer Service, senior Health and Wellness Screener and outstanding performer in cross-functional collaboration and client relations.

Accomplishments

  • Organized mobile health screening campaigns in underserved areas, offering screenings to over 5 residents in collaboration with Beacon Labs.
  • Resolved product issue through consumer testing.
  • Standardized wellness screening documentation procedures, ensuring accurate and consistent reporting, reducing discrepancies by 26%.
  • Collaborated with nursing and administrative teams to improve patient triage procedures, reducing non-essential ER visits by 21%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Received 2 patient commendations for excellent communication and empathetic wellness consultations.
  • Introduced motivational interviewing techniques during screenings, which resulted in a 56% increase in patient adoption of prescribed health improvements.
  • Facilitated partnerships with 17 community health organizations to expand preventative screenings, increasing access for underserved populations by 31%.
  • Created targeted health education materials that focused on preventative care, boosting patient self-reported healthy behavior changes by 71%.
  • Initiated stress management workshops for clinic staff, reducing workplace stress reports by 68% over several months.

Affiliations

  • American College of Sports Medicine (ACSM)
  • Association of Information Technology Professionals
  • Association for Supply Chain Management (APICS)
  • American Marketing Association
  • Certified Health Education Specialist (CHES)
  • International Council of Nurses
  • Wellness Council of America (WELCOA)
  • American Society of Clinical Pathology (ASCP)
  • Society of Human Resource Management
  • Association of Health Care Journalists (AHCJ)

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • ServSafe
  • Community Health Worker Certification
  • COVID-19 Contact Tracing Certification (Johns Hopkins)
  • Basic Life Support (BLS) Certification
  • Certified Health Education Specialist (CHES)
  • Certified Business Analysis Professional (CBAP)
  • Certified Wellness Program Coordinator (CWPC)
  • Health Data Analyst Certification (HDAC)
  • Certified Electronic Health Record Specialist (CEHRS)

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