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Skills

  • Safe food handling
  • Stockroom organization
  • Food Safety Compliance
  • Accurate Sales Reporting
  • Food handling certification
  • Quality control
  • Conflict resolution
  • First Aid/CPR
  • Cycle counting
  • Communications

Work Experiences

  • Controlled daily food preparation.
  • Followed the health code's guidelines for sanitizing dining ware and kitchen equipment.
  • Achieved a 82% increase in food sales.
  • Assisted over 14 customers daily by providing accurate product information, ensuring an up to 55% increase in customer satisfaction.
  • Achieved this through careful forecasting and scheduling.
  • Accounted for inventory with 83% accuracy.
  • Created and maintained product displays that increased impulse buys by 64%, contributing to overall revenue growth.
  • Achieved cost reductions by negotiating better pricing.
  • Cleaned and sanitized work areas throughout the day and at the end of the day.
  • Collaborated with kitchen staff to produce and serve seasonal menu specials, resulting in an 65% increase in sales of ServiceNow items.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Food Service Clerk who is well-organized and dedicated, with 10 years of experience, an energetic personality, and expertise in preparing process food.
  • Within Customer Service, senior Food Service Clerk and outstanding performer in risk assessment and process improvement.
  • When managing multiple tasks at once and assisting customers, be professional and calm.
  • Motivated Food Service Worker who is used to following recipes to the letter when preparing food ingredients and dishes.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the system business.
  • With 10 years of experience serving category food, capable Food Service Clerk.
  • Dedicated to learning, growing, and succeeding in Customer Service.
  • Clear understanding of project management and performance reporting as well as risk assessment training.
  • Strengths in client relations and project management backed up by Customer Service training.

Accomplishments

  • Mentored and trained 3 new employees, improving their onboarding efficiency by 37%, which resulted in quicker team coordination.
  • Introduced new menu items that appealed to special-diet customers, contributing to a 16% growth in customer base.
  • Regularly cross-trained employees in both front and back-of-house operations, improving shift flexibility and reducing labor costs by 62%.
  • Utilized time management strategies to handle high-volume customer flow, resulting in increased customer retention by 46%.
  • Collaborated with front-of-house and kitchen staff to ensure seamless communication and delivery of orders, minimizing errors by 54%.
  • Reduced order errors through a refined order-taking process, achieving a 35% improvement in accuracy.
  • Coordinated with kitchen staff to expedite orders, reducing wait times during high-volume hours by 60% minutes.
  • Implemented a waste reduction program that lowered excess food disposal by 47% while maintaining high-quality standards.
  • Conducted weekly spot checks to ensure compliance with health department regulations, achieving 31% compliance during 2023 inspections.
  • Improved team efficiency through effective delegation during rush periods, increasing overall service processing speed by 80%.

Affiliations

  • American Medical Informatics Association
  • Food Marketing Institute (FMI)
  • Association for Supply Chain Management (APICS)
  • International Fresh Produce Association (IFPA)
  • Society of Human Resource Management
  • Jaycees
  • Certified Foodservice Professionals (CFSP)
  • International Food and Beverage Technology Association (IFBTA)
  • Association of Information Technology Professionals
  • International Council of Nurses

Certifications

  • Certified Dietary Manager (CDM)
  • SafeQual Food Safety Training
  • Food Allergen Awareness Certification
  • Certified HACCP Auditor (ASQ)
  • Accredited Accident Prevention Program Certificate
  • Cisco Certified Internetwork Expert (CCIE)
  • Advanced Food Safety and Hygiene Certification
  • Culinary Arts Certification (American Culinary Federation)
  • La Châine des Rôtisseurs Culinary Certification
  • BASSET Certification (Beverage Alcohol Sellers and Servers Education and Training)

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