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Skills

  • Bilingual in Japanese
  • Project management
  • Active listening
  • Dependable
  • Operational improvement
  • Excel proficiency
  • Customer service-oriented
  • Problem resolution
  • Attendance recordkeeping
  • Arts, crafts and games

Work Experiences

  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Achieved a 31% rate of amicable solutions.
  • Coordinated team development activities and trainings with senior case managers.
  • Connected families with shelters, legal services, and educational opportunities.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Created a welcoming and safe environment conducive to learning and entertaining activities.
  • Designed and developed programs and tracked their effectiveness against the needs of individual participants.
  • Looked for industry trends on social media and through online sources.
  • Worked with Program Worker on program operations, including providing participant feedback and improvement suggestions.
  • Achieved a 45% decrease in service delivery times.

Summaries

  • Program Worker with 10 years of successful team leadership and client relations experience.
  • Looking for a Program Worker position in a community that is underserved.
  • Individual with exceptional budget management and quality assurance abilities.
  • To stay connected to the needs of children and parents, Program Worker committed to attending professional development seminars, faculty meetings, and parent-teacher conferences.
  • Mandarin speaker with experience teaching children in a variety of settings.
  • Looking for a job in Portland with a Northwind.
  • Polished program worker with 16 years of experience and a commitment to excellence.
  • To maintain efficiency and program outreach, skillfully meet diverse needs and address issues.
  • In a safe environment, a daycare provider focuses on encouraging ethical and compassionate behavior.
  • Program Worker is a caring and skilled Program Worker who is dedicated to making a positive impact on programs and assisting participants by providing expert support.

Accomplishments

  • Worked with special needs children, including those with learning disabilities, mental challenges and physical impairments.
  • Designed and implemented new HubSpot.
  • Inspired
  • Business Development: Initiated two key partnerships which resulted in metric revenue growth.
  • Mentored
  • People Management: : initiative process Financial Management: : framework metric
  • Delegated
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Launched
  • Design: Responsible for creative design for prominent procedure.

Affiliations

  • American Medical Informatics Association
  • Toastmasters
  • International Federation of Social Workers (IFSW)
  • Society of Women Engineers
  • Grant Professionals Association (GPA)
  • National Alliance on Mental Illness (NAMI)
  • Partnership for Public Service
  • Freemason
  • The Network for Social Work Management
  • National Child Welfare Workforce Institute (NCWWI)

Certifications

  • Human Services-Board Certified Practitioner (HS-BCP) - Center for Credentialing & Education
  • Certified Crisis Intervention Specialist (CCIS) - Summit Group
  • Early Childhood Education Certification - Ohio
  • Certified Nonprofit Professional (CNP) - Nonprofit Leadership Alliance
  • Certified Family Life Educator (CFLE) - metric
  • Conflict and Violence Prevention Certification - Harbor & Co.
  • Basic and Advanced Motivational Interviewing Certification - Northwind
  • Certified Community Work and Development Specialist - procedure
  • Non-Profit Management Certification - procedure
  • Peer Support Specialist Certification - Ohio

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