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Skills

  • Operational improvement
  • Dining room cleanliness
  • Project organization
  • Cleanliness and organization award recognition
  • Inventory and supply management
  • Relationship development
  • Supervision
  • Behavioral issue management
  • Problem resolution
  • Cleanliness oversight

Work Experiences

  • Placed advertising signs and displays on shelves, counters, and tables.
  • Collaborated with cafeteria staff for special events.
  • Collaborated with school administration to create a healthier lunchroom environment, leading to a 28% improvement in cleanliness and student respect for the space.
  • Kept track of student behavior and took corrective action when necessary.
  • Assumed leadership of the lunchroom team.
  • Kept track of the dining room's inventory and replenished it as needed.
  • Achieved a 74% reduction over two semesters.
  • Collaborated with janitorial and cafeteria staff to prepare for special events, ensuring smooth setup and tear down of activities.
  • Gave out product samples, answered questions, and assisted customers in finding what they needed.
  • Kept track of the temperature in the cases, shelves, and storage areas, and reported any problems to the manager.

Summaries

  • Achieved positive feedback in 2020 student satisfaction survey.
  • Achieved a 22% decrease in student altercations.
  • Committed Lunch Room Monitor.
  • Food safety and industry best practices are second nature to her.
  • To foster customer satisfaction, highly skilled in providing excellent guest service and catering to seating preferences and special requests.
  • Adept Lunch Room Monitor.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Excellent customer service and loyalty maximization while keeping dining rooms ready for any need.
  • Strengths in budget management and cross-functional collaboration backed up by Childcare training.
  • Adept at addressing student dietary needs.

Accomplishments

  • Developed structured monitoring guidelines that ensured a safer lunchroom environment while maintaining an enjoyable student atmosphere.
  • Took immediate action during lunchroom emergencies, ensuring that all students were evacuated safely and swiftly by following school protocols.
  • Monitored food quality and student feedback, passing insights along to kitchen managers that contributed to menu improvements in 2017.
  • Coordinated weekly discussions with students and staff regarding meal preferences, leading to a menu adjustment that increased satisfaction by 79%.
  • Documented and resolved framework which led to standard.
  • Created and implemented a positive rewards system that encouraged good behavior in the lunchroom, increasing student participation by 35%.
  • Successfully mentored students in social behavior techniques, contributing to a 44% reduction in disciplinary incidents in the lunchroom.
  • Participated in school safety drills and helped integrate lunchroom-specific safety procedures to ensure compliance with broader safety initiatives.
  • Promptly addressed and resolved any conflicts that arose between students, ensuring a respectful and non-violent lunchroom culture.
  • Collaborated closely with educational staff to ensure students adhered to food allergy protocols, resulting in zero incidents in 2017.

Affiliations

  • Society of Human Resource Management
  • Society of Women Engineers
  • Project Management Institute
  • National Association of Elementary School Principals (NAESP)
  • Student Behavior & Wellness Summit Attendee
  • National Association of School Resource Officers (NASRO)
  • Community Schools National Forum Member
  • Collaborative for Academic, Social, and Emotional Learning (CASEL)
  • National Association of Pupil Services Administrators
  • Educational Leadership Consultants

Certifications

  • Custodial Services Certification Meridian 2017
  • SafeServ Food Handling & Safety Certification 2015
  • First Aid/CPR Certified
  • Pediatric First Aid and CPR Ironclad Systems 2015
  • Cisco Certified Network Associate (CCNA)
  • School Nutrition Association (SNA) Level 1 Certification
  • Conflict Resolution & Mediation Certification – Northwind
  • Apple Certified Associate (ACA)
  • Food Allergy and Anaphylaxis Emergency Plan Training 2022
  • Food Allergy Management Certification Cedar Works 2017

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