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Skills

  • Salesforce proficiency
  • Operational improvement
  • Issue resolution
  • Report writing
  • Reporting familiarity
  • Human resources knowledge
  • Customer training
  • Client relationship management
  • Excellent communication skills
  • Relationship building and management

Work Experiences

  • Went to customers' homes to assess their needs, set up contracts, and provide training.
  • Was in charge of the branch's sales, customer service, finances, and recordkeeping.
  • Built a team of 5 by interviewing, hiring, and developing them.
  • Improved customer retention by 3% by resolving escalated customer issues.
  • Was in charge of customer product implementation.
  • Trained a team of 13 method, resulting in increased profits and a 13% return on investment.
  • Used strategic risk management techniques to safeguard company assets.
  • Developed strong client relationships and delivered high-value services, resulting in a 5% increase in company market share.
  • Submitted loan applications to the loan underwriter for review and approval.
  • Reviewed more than 9 financial statements per one year.

Summaries

  • Dedicated to learning, growing, and succeeding in Banking and Financial Services.
  • In a self-motivated and results-driven manner, able to set up agreements, manage a global customer base, and prospect for new leads.
  • Branch Sales Manager pays attention and is well-educated in vendor management and strategic planning.
  • Detailed professional with a talkative personality and a creative mindset.
  • Within Banking and Financial Services, senior Branch Sales Manager and outstanding performer in stakeholder engagement and project management.
  • Branch Sales Manager with 7+ years of team-building and training experience.
  • Offering a proven track record of creating recurring revenue by cultivating loyal customer relationships.
  • Prospecting leads, setting up contracts, and coordinating ads are all skills that an experienced salesperson possesses.
  • Highly effective at increasing the likelihood of repeat business.
  • The ability of a top-performing Branch Sales Manager to consistently set territory sales records has been recognized.

Accomplishments

  • Documented and resolved process which led to framework.
  • Surpassed yearly sales goals by 43% through aggressive business development strategies and a focus on client relationship building.
  • Designed a region-wide training curriculum that decreased average training costs by 74% per hire and reduced onboarding time.
  • Closed 7 high-value enterprise-level contracts, contributing to 69% of the branch’s overall revenue growth for the fiscal year.
  • Negotiated high-profile partnerships with business clients, increasing cross-sell of HubSpot by 71% over three years.
  • Improved branch profitability by 66% through strategic budget oversight and targeted local marketing efforts.
  • Successfully restructured the branch staffing plan, reducing overtime costs by 63%, while boosting employee productivity.
  • Led a team of 11 sales professionals, producing a 40% improvement in total branch sales over several months.
  • Partnered with the marketing team to execute regional campaigns, which increased brand awareness and online engagement by 50%.
  • Increased sales 13% over one year.

Affiliations

  • National Association of Sales Professionals (NASP)
  • Jaycees
  • Institute of Sales Management (ISM)
  • Association for Supply Chain Management (APICS)
  • American Medical Informatics Association
  • American Management Association (AMA)
  • Association of Business Process Management Professionals (ABPMP)
  • International Franchise Association (IFA)
  • Association for Computing Machinery
  • Association for Talent Development (ATD)

Certifications

  • Project Management Professional (PMP)
  • Certified Digital Transformation Leader (CDTL) from Digital Marketing Institute
  • Google Analytics Certification from Google Academy
  • Risk Management Fundamentals Certification from Ironclad Systems
  • Certified Branch Manager (CBM) from American Bankers Association
  • Certified Sales Enablement Leader (CSEL) from Sales Enablement Society
  • Sales Operations Specialist Certification from Lakeside Partners
  • Customer Relationship Management (CRM) Certification from Pega
  • SHRM Certified Professional (SHRM-CP)
  • HubSpot Sales Software Certification

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