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Skills

  • Patient safety and error prevention
  • Customer service, education, and counseling
  • Verifying orders
  • Critical thinking in clinical settings
  • Drug inventory management
  • Coordinating inventory
  • Controlled substance management
  • Data-driven decision making in pharmacy
  • Drug delivery mechanisms
  • Inventory audit discrepancy reduction

Work Experiences

  • Collaborated with a team of healthcare professionals.
  • Achieved a 37% improvement in patient outcomes.
  • Assisted in the inventory management process by monitoring stock levels and reducing expired medications by 45%, saving the pharmacy approximately $12.
  • Collaborated with a team of healthcare professionals to optimize patient-specific medication regimens, resulting in a 62% reduction in adverse drug reactions.
  • Gave immunizations and met with patients for medication consultations, effectively raising pharmacy's health-care awareness.
  • Looked at patient histories to see if they were taking their medications correctly and to look for issues like doctor shopping or overuse.
  • Double-checked patient data and billing information in order to identify and correct erroneous bills caused by system errors.
  • Collaborated with leading clinicians.
  • Achieved a 62% reduction in adverse drug reactions.
  • Achieved a 9-year clean audit record.

Summaries

  • Achieved a perfect compliance audit score in 2017.
  • Capable of monitoring employee performance, maintaining customer satisfaction, and updating billing systems, as well as maintaining medication controls and patient confidentiality.
  • Efficient Hospital Pharmacy Intern recognized for performing all pharmacist duties in a 24-hour store with an average of 2 prescriptions per day.
  • Achieved a 40% reduction in adverse reactions.
  • Collaborative and customer-focused, with a track record of collaborating with multi-disciplinary teams to discuss medications and drug interactions.
  • Oversee program pharmacy operations to meet operational goals and fill over 7 orders per day.
  • Skilled at working with others on a team to expedite urgent requests while maintaining an unwavering commitment to safety, accuracy, and confidentiality.
  • Achieved prescription processing time improvements of 75%.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the program business.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.

Accomplishments

  • Introduced an automated drug-dispensing system, reducing human error rates by 51% in medication dispensing.
  • Resolved product issue through consumer testing.
  • Reviewed discharge medication plans with patients, facilitating a 52% decrease in post-discharge medication errors.
  • Reviewed and validated medication orders for pediatric patients, suggesting dosage adjustments leading to improved therapeutic outcomes.
  • Trained pharmacy staff on the use of new sterile compounding procedures, achieving OSHA compliance and minimizing contamination risks.
  • Participated in a safety audit that resulted in the identification and remediation of 8 compliance issues, ensuring safe handling and storage of hazardous drugs.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Worked alongside clinical pharmacists to prepare and dispense over 4 intravenous chemotherapy treatments with 100% adherence to safety protocols.
  • Documented and resolved program which led to framework.
  • Proactively monitored and adjusted medication regimens based on therapeutic drug monitoring (TDM) data, improving outcomes in patients with program.

Affiliations

  • Pharmacy Technicians Certification Board (PTCB) Member
  • Clinical Pharmacokinetics Workshop at Columbus
  • Lions Club
  • International Council of Nurses
  • IV Admixture Standards Compliance Group at Raleigh
  • Jaycees
  • Project Management Institute
  • Society of Human Resource Management
  • National Community Pharmacists Association (NCPA)
  • Rho Chi Academic Honor Society in Pharmacy

Certifications

  • Certified Business Analysis Professional (CBAP)
  • Salesforce
  • Certified Regulatory Compliance Professional (CRCP)
  • CompTIA Security+
  • CompTIA Network+
  • Apple Certified Associate (ACA)
  • Certified Pharmacy Technician (CPhT) - Pharmacy Technician Certification Board (PTCB)
  • Board Certified Pharmacotherapy Specialist (BCPS) – Board of Pharmacy Specialties
  • Lean Six Sigma Green Belt - Healthcare Track
  • Certified Public Accountant (CPA)

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