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Skills

  • Performance maximization
  • Internal loss prevention
  • Quarterly financial reporting
  • Performance Benchmarking
  • Fleet Management
  • Operational efficiency improvement
  • Supervision
  • Team management
  • Proactive issue resolution
  • Vendor relationship management

Work Experiences

  • Achieved Top Performer recognition.
  • Had an excellent attendance record and was always on time for work.
  • Achieved zero incidents over 6 consecutive months.
  • Collaborated with procedure customers to determine their needs and deliver method service.
  • Analyzed transportation trends and KPIs to inform data-driven decision-making, resulting in a 10% increase in operational efficiency.
  • Analyzed transportation trends and KPIs.
  • Answered 14 calls per two years to help customers with their questions and concerns.
  • Collaborated with the billing department.
  • Actively managed preventive maintenance schedules.
  • Solved standard issues, improved operations, and provided excellent customer service.

Summaries

  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • In-depth understanding of transportation laws and regulations.
  • Analytical thinker with strong operational workflow understanding.
  • Transportation Manager who is organized and knowledgeable in team leadership and stakeholder engagement.
  • Analytical Transportation Administrator proficient in forecasting needs based on sales projections, ensuring resource allocation aligned with fleet capacity to minimize idle time and increase productivity.
  • Accomplished in vendor relationship management and recognized for securing annual savings and discounts greater than 25% through strategic quarterly vendor reviews and strong negotiations.
  • An expert in fleet operations and compliance with industry regulations, I consistently reduce downtime and maximize productivity by applying preventive maintenance and real-time tracking solutions.
  • Conducted strategic quarterly vendor reviews.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the metric business.
  • Costs were consistently reduced while profits were increased.

Accomplishments

  • Collaborated with team of 15 in the development of standard.
  • Streamlined the load assignment process, increasing employee productivity by 39% while reducing dispatch errors by 26%.
  • Reduced customer inquiries regarding shipment statuses by 60% by implementing a real-time tracking notification system.
  • Optimized fleet load capacity utilization, improving overall transport efficiency and reducing the number of trips required by 27%, cutting costs by $15.
  • Established a preventive maintenance schedule for fleet vehicles, which improved vehicle uptime by 59% and reduced repair costs by 17 annually.
  • Designed and launched a customer-centric freight claims process, reducing claim resolution times by 52% and improving customer retention.
  • Monitored regional and national transportation regulations to ensure that all fleet operations maintained compliance, reducing legal risks by 32%.
  • Coordinated talent acquisition and training for compliance, reducing employee turnover by 18% and increasing team productivity.
  • Documented and resolved process which led to procedure.
  • Partnered with category to negotiate contracted rates for fuel, resulting in annual savings of approximately $9.

Affiliations

  • Institute for Supply Management (ISM)
  • Women In Trucking Association
  • Society of Human Resource Management
  • Jaycees
  • Society of Women Engineers
  • American Marketing Association
  • Freight Transportation Leadership Certification Program
  • National Private Truck Council (NPTC)
  • Project Management Institute (PMI) - Transportation Special Interest Group (SIG)
  • Institute of Transportation Engineers (ITE)

Certifications

  • DOT Hazardous Materials Transportation Certification – metric
  • CompTIA Network+
  • Lean Six Sigma Black Belt – process
  • Certified Safety Professional (CSP) – Board of Certified Safety Professionals (BCSP)
  • Certified Dangerous Goods Professional (CDGP) – Institute of Hazardous Materials Management
  • Certified Supply Chain Professional (CSCP) – APICS
  • Certified in Production and Inventory Management (CPIM) – APICS
  • Apple Certified Associate (ACA)
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified International Trade Logistics Specialist (CITLS) – International Import-Export Institute

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