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Skills

  • Training program development
  • Team management
  • Continuous Integration (CI) Frameworks
  • Resource Allocation for Testing
  • Test plan development
  • Project organization
  • Cloud-based testing environments
  • Customer service
  • Client relationship management
  • Product Compatibility Testing

Work Experiences

  • Achieved a 45% reduction in post-deployment defects.
  • Met with students, parents, and school officials to discuss and resolve educational issues and problems.
  • Actively involved in early-stage requirements-gathering sessions.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Oversaw the day-to-day operations of the education program and delegated assignments and evaluated performance of support staff.
  • Aligned software testing objectives with business goals.
  • Achieved results over 6 sprints.
  • Maintained program files, records, databases, and websites to gather research and prepare and submit program reports.
  • Obtained grants and other funding sources for educational programs and projects, as well as drafted proposals and agreements to ensure proper allocation.
  • Evaluated programs and tracked their implementation and adherence to regulations to meet objectives.

Summaries

  • Achieved a 51% improvement in bug discovery.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Delivered complex software on schedule.
  • Costs were consistently reduced while profits were increased.
  • Accelerated time-to-market by 24%.
  • Delivered on schedule for global clients.
  • Achieved a 59% reduction in post-deployment issues.
  • Uses research-based interventions, strategies, and instruction, as well as data analysis, to help students achieve academic success and social-emotional growth.
  • Drove automation strategies.
  • Demonstrated ability to reduce manual testing by 66% through cutting-edge automation solutions while still ensuring comprehensive test coverage in agile environments.

Accomplishments

  • Presented feasible testing strategies and budgetary considerations to senior management, reducing testing costs by 46% annually.
  • Executed functional, performance, and stress testing for framework, ensuring system stability that enabled a 59% increase in user concurrency.
  • Co-led joint testing efforts between in-house and outsourced teams, driving project completion three years ahead of schedule and under budget.
  • Drove cross-team collaboration to establish a traceability matrix from requirements to test cases, improving coverage and reducing defects slipped in releases.
  • Utilized data-driven insights from Software Quality Assurance (SQA) metrics to guide continuous improvement efforts, increasing overall product stability by 68%.
  • Recommended and validated new test automation tools that delivered 48% faster completion of high-priority test cases.
  • Mentored junior staff on testing best practices and methodologies, improving team effectiveness and reducing re-open rates by 80%.
  • Developed comprehensive test documentation for Workday, reducing ramp-up time for new testers by 27%.
  • Facilitated Security Testing for Salesforce that mitigated known vulnerabilities, decreasing potential security breach risks by 25% year-on-year.
  • Reduced the need for manual re-testing by 64% through the successful implementation of a continuous integration (CI) pipeline.

Affiliations

  • Configuration Management Specialist (CMS) Group
  • TechWell Community
  • National Association of Social Workers
  • Test Management Forum (TMF)
  • Association for Supply Chain Management (APICS)
  • International Association of Administrative Professionals
  • Global Association for Quality Management (GAQM)
  • World Congress for Software Quality metric
  • Freemason
  • Society for Quality Assurance (SQA)

Certifications

  • Certified Continuous Delivery Architect (CCDA)
  • Certified Application Security Tester (CAST) by Cedar Works
  • Certified Performance and Load Testing Professional by HP LoadRunner
  • Apple Certified Associate (ACA)
  • Google Cloud Professional DevOps Engineer
  • Salesforce
  • First Aid/CPR Certified
  • Certified ScrumMaster (CSM) by Lakeside Partners
  • CompTIA Network+
  • Cisco Certified Network Associate (CCNA)

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