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Skills

  • PTSD specialist
  • Crisis Response
  • Client advocacy and rights protection
  • Dual diagnoses expert
  • Case management proficiency
  • Multidisciplinary team collaboration
  • De-escalation techniques
  • Intervention planning
  • Relationship development
  • Conflict resolution and mediation

Work Experiences

  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Coordinated with healthcare professionals to provide consistent behavioral support, significantly improving client outcomes over a 13-month monitoring period.
  • Provided comprehensive case management services, which included developing treatment plans and connecting clients and their families with the right resources.
  • Demonstrated cultural and linguistic sensitivity to the clients and families I served.
  • Managed caseload of 16 patients with substance dependence and co-occurring Axis I and Axis II disorders.
  • Accommodated diverse learning styles.
  • 73% of clients secured employment within 9 months.
  • Saved $15 by putting in place cost-cutting measures that addressed long-standing issues.
  • Coached on positive reinforcement strategies.
  • Collaborated closely with insurance companies, ensuring coverage for over $16 worth of crucial support services.

Summaries

  • Currently looking to use my background and experience to advance my career as a Support Facilitator with a reputable company that values hard work and professionalism.
  • Achieved consistent improvements in student outcomes.
  • Achieved a 52% increase in successful support plan outcomes.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • With a calm and respectful demeanor, adept at responding to emergency situations.
  • Adept at classroom support.
  • Clear understanding of risk assessment and vendor management as well as team leadership training.
  • Collaborated with legal advocates.
  • Achieved superior client outcomes.
  • Aligned employment with strengths and goals.

Accomplishments

  • Streamlined communication between parents, educators, and support staff, reducing the turnaround on case inquiries by 84%.
  • Guided a core team of 9 facilitators through updates on remote learning technologies, resulting in a 55% improvement in their ability to facilitate independent learning.
  • Monitored individualized learning plans and ensured compliance with district-wide policy requirements, improving performance metrics by 18% in three years.
  • Implemented behavior modification programs for special needs clients, resulting in a 24% decrease in reported incidents.
  • Documented and resolved framework which led to process.
  • Orchestrated monthly staff check-ins and professional development sessions, enhancing facilitator effectiveness by 30% over several months.
  • Led training workshops for 8 team members, increasing overall program adherence by 31% after 10 months.
  • Participated in a pilot initiative that integrated real-time data analytics into classroom interventions, improving student outcomes by 46%.
  • Coordinated scheduling for 10 peer support sessions, increasing student participation by 74% relative to standard.
  • Tracked client progress using ServiceNow, achieving 46% accuracy and ensuring timely updates for healthcare teams.

Affiliations

  • Member, Behavior Analyst Certification Board (BACB)
  • Freemason
  • Participant, Collaborative for Academic, Social, and Emotional Learning (CASEL)
  • Speaker, National Association of Social Workers (NASW) Regional Conference
  • Association for Computing Machinery
  • Member, The Arc of the United States
  • Volunteer, Learning Ally Audiobook Recordings
  • Society of Human Resource Management
  • American Medical Informatics Association
  • Member, Assistive Technology Industry Association (ATIA)

Certifications

  • International Association for Continuing Education and Training (IACET) Certified Instructor
  • Cisco Certified Internetwork Expert (CCIE)
  • CompTIA Network+
  • Health Insurance Portability and Accountability Act (HIPAA) Certification
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Positive Behavioral Interventions and Supports Facilitator Certification (PBIS)
  • Salesforce
  • Registered Behavior Technician (RBT)
  • Certified Public Accountant
  • Certified Rehabilitation Counselor (CRC)

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