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Skills

  • Trauma-informed care
  • Court-mandated visitation standards
  • Microsoft Office Suite
  • Incident reporting
  • Communications
  • Client rapport building
  • Emotional intelligence
  • Adaptation to family dynamics
  • Family services
  • First Aid/CPR

Work Experiences

  • Built rapport with children and parents.
  • Entered data into case records and updated them accurately.
  • Applied best practices in supervised visitations.
  • Developed a strong and trusting relationship with children and their families, fostering trust and communication in order to meet case requirements.
  • Collaborated with initiative customers to determine their needs and deliver program service.
  • Completed home welfare checks to comply with state and program guidelines.
  • Conducted constant follow-ups with custodial guardians.
  • Looked for industry trends on social media and through online sources.
  • Assisted in statewide training seminars.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.

Summaries

  • Coordinated with social workers for follow-ups.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Costs were consistently reduced while profits were increased.
  • Excellent Supervised Visitation Monitor with a strong emphasis on domestic violence prevention and education.
  • Conducted follow-ups with custodial guardians.
  • Establishes a rapport with clients and assesses their needs in order to provide appropriate resources.
  • Supervised Visitation Monitor is a multi-talented Supervised Visitation Monitor who is consistently rewarded for planning and operational improvements.
  • Adept at ensuring family court compliance.
  • Within Miscellaneous, senior Supervised Visitation Monitor and outstanding performer in budget management and strategic planning.
  • Achieved a 44% rise in positive family interactions.

Accomplishments

  • Provided court testimony based on observational reports to guide critical custody decisions, impacting 13% of cases positively for child welfare.
  • Collaborated with legal professionals, including attorneys and child advocate representatives, to verify the accuracy of supervised visitation records for court use.
  • Implemented a follow-up procedure with parents, caseworkers, and other stakeholders, improving overall satisfaction with visitation schedules and visit outcomes by 39%.
  • Worked with legal professionals to finalize summary reports on a monthly basis, with 16% of all reports adopted in court proceedings.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Authored easy-to-understand visitation guidelines, reducing confusion and frustration for families, and increasing overall visitation fulfillment rates by 66%.
  • Documented and resolved program which led to system.
  • Partnered with social service organizations, increasing access to supplementary family support services by 45% over a 6 months.
  • Documented significant changes in child behavior during visitations, leading to relevant custody decision changes or modifications for 6 families.
  • Selected strategic visitation centers based on family needs, fostering reunification efforts while preventing environmental triggers for parents/children in 2018.

Affiliations

  • National Domestic Violence Hotline Advocate Training Program - Volunteered in protective services for vulnerable clients
  • American Counseling Association (ACA) - Completed coursework in empathy-building for supervised visitation monitors
  • Rotary International
  • National Supervised Visitation Network (NSVN) - Active Member
  • Local Social Justice and Child Advocacy Group Phoenix - Member engaged in policy discussions focused on child protection
  • Association for Play Therapy (APT) - Training in strategies for emotionally supporting children through play during visits
  • Child Welfare League of America (CWLA) - Subscribed to resources on child protection and safety
  • State Licensing Board for Social Workers Boston - Held certification as per state regulations
  • Child Advocacy Centers National Forum - Shared insights on supervised visitation practices
  • National Organization for Victim Assistance (NOVA) - Participated in trainings on supporting non-custodial parents

Certifications

  • Emotional Intelligence for Supervised Visitation Monitors Certification
  • Cisco Certified Network Associate (CCNA)
  • Certified Business Analysis Professional (CBAP)
  • Certified Family Life Educator (CFLE) by program
  • Cisco Certified Internetwork Expert (CCIE)
  • Safe Parenting and Co-Parenting Certificate from Lakeside Partners
  • Certified Court Appointed Special Advocate (CASA)
  • Certified Parenting Facilitator (CPF)
  • Certificate in Cultural Awareness and Sensitivity in Family Relationships
  • Certificate of Completion: Family Dynamics & Child Development by Lakeside Partners

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