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Skills

  • Go-to-Market Strategy Formulation
  • Cross-departmental collaboration
  • MS Office
  • Operational improvement
  • Churn reduction strategies
  • Customer service
  • High-value client acquisition
  • Cross-functional team leadership
  • Contract negotiations
  • Corporate partnership negotiation

Work Experiences

  • Achieved sales revenue of $15.
  • Championed an international expansion strategy.
  • Championed an international expansion strategy, successfully entering program and generating $10 in new sales within the first several months.
  • Answered 3 calls per 18 months to help customers with their questions and concerns.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Built a 9-person business development team.
  • Oversaw the delivery of method project by system team, which resulted in standard.
  • Collaborated with C-suite executives to create and implement a scalable business model that boosted revenue by $7 within the past year.
  • Contributed to a 63% lift in indirect sales.

Summaries

  • Achieved 83% higher retention rates.
  • Advanced company goals with high-value agreements.
  • Achieved measurable results.
  • Proven leadership, operational excellence, and organizational development skills, as well as a thorough understanding of the method business.
  • Collaborated with C-suite management.
  • Adept at executing market growth strategies in competitive sectors.
  • Business development leader with a demonstrated history of growing pipeline visibility through CRM implementation and driving conversion rates up by 51%. Strong focus on cross-functional collaboration.
  • Business development leader with a history of growing pipeline visibility.
  • Boosted client acquisition by 71%.
  • Aligned revenue-driving strategies with corporate goals.

Accomplishments

  • Led a cross-functional team to introduce a commercial product in standard, achieving $10 in revenue during the first 11 months.
  • Reduced customer acquisition cost by 76% through optimization of sales processes and implementation of data-backed lead scoring models.
  • Expanded client portfolio by 69%, including acquisition of top-tier clients from competition through tailored solutions and strategic outreach.
  • Led negotiations for high-stakes contracts with enterprise clients, resulting in multi-year engagements valued at over $9.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Established long-term partnerships with key stakeholders, contributing to $13 in upsell opportunities annually.
  • Developed high-level strategies to target underperforming sectors, resulting in $4 of recovered revenue within 6 months.
  • Spearheaded the partnership with program, driving $4 in co-selling opportunities and expanding market share in Columbus.
  • Revamped complex pricing models, improving profitability by 15 while maintaining competitive edge in Miscellaneous.
  • Helped expand the business's reach across 6 new regions by forging key distribution agreements and partnerships.

Affiliations

  • American Chamber of Commerce (ACC) - Austin
  • Institute of Directors (IoD)
  • Association for Computing Machinery
  • American Society of Safety Professionals
  • Association for Sales Operations Professionals (ASOP)
  • Global Corporate Strategy Association (GCSA)
  • National Association of Social Workers
  • International Council of Nurses
  • National Sales Network (NSN)
  • Project Management Institute

Certifications

  • Certified Customer Relationship Management Professional (CCRMP) by Global Academy of Finance & Management (GAFM)
  • Certified Business Development Expert (CBDE) by The Global Academy of Finance and Management (GAFM)
  • Certified Business Analysis Professional (CBAP)
  • Advanced Strategic Management Certification by INSEAD
  • Advanced Business Development Strategies by Vantage
  • Negotiation Mastery Program by Harvard Business School Online
  • Certified Account Manager (CAM) by Strategic Account Management Association (SAMA)
  • Certified Product Manager (CPM) by Association of International Product Management and Marketing (AIPMM)
  • Google Certified Professional Cloud Architect
  • Leadership in Business Development and Innovation by London Business School

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