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Skills

  • Organization
  • Inventory management
  • Technical writing
  • Planning and coordination
  • Problem resolution
  • Testing protocols
  • Performance testing
  • Performance monitoring
  • Invoice generation
  • Process improvement

Work Experiences

  • Used Asana to run test scripts to compare specifications and ensure that they met customer requirements.
  • Analyzed performance issues.
  • Used HubSpot to compile data gathered from various sources.
  • Assessed inventory and placed orders for lab supplies and materials on a two years basis.
  • Was in charge of all tasks delegated to me, including risk assessment and process improvement.
  • Worked with others to brainstorm new metric possibilities.
  • Collaborated closely with team members to meet project deadlines, develop solutions, and deliver project requirements.
  • Kept track of method and category activities to ensure the project's vision and expected outcomes were met.
  • Allowed the platform to scale by 21%.
  • Achieved zero critical errors.

Summaries

  • Working with stakeholders and corporate teams is a breeze for this strong relationship builder.
  • Student pursuing a Miscellaneous degree who is eager to contribute developed knowledge in the role of Quality Analysis Intern.
  • Communicative and team-oriented, with Workday expertise.
  • Quality Analysis Intern and team leader with 16 years of experience in standard settings.
  • System and standard have a proven track record.
  • Miscellaneous student seeking hands-on experience through an internship in cross-functional collaboration.
  • Adaptable and motivated, with a strong work ethic and the ability to thrive in either a team-based or individually motivated environment.
  • Dedicated to achieving objectives and proficient in the use of SAP and Power BI.
  • Ambitious Quality Analysis Intern with hands-on experience in regression testing and ensuring compatibility for product upgrades, reducing post-launch failures by 35%.
  • Quality Analysis Intern with budget management and cross-functional collaboration abilities.

Accomplishments

  • Delivered diagnostic reports following testing analysis, helping the business team understand quality metrics and make informed decisions on product releases.
  • Proactively identified areas for improvement in the testing process, leading to a 16% increase in productivity and fewer backward compatibility issues.
  • Standardized test documentation procedures, leading to a 16% decrease in time spent onboarding new QA team members.
  • Reduced regression testing efforts by 54% through consistent use of automated test suites and principles of continuous integration.
  • Executed end-to-end testing for ServiceNow features, ensuring comprehensive validation across user workflows and preventing post-deployment issues.
  • Assisted in developing test strategies that were closely aligned with project goals, improving success rates of product releases by 66%.
  • Participated in the creation of automated test scripts for regression testing that caught critical issues early in the development cycle, averting potential release delays.
  • Facilitated effective knowledge sharing by conducting training sessions on new testing methods, improving team-wide efficiency and expertise.
  • Managed test data and configurations using Jira, delivering consistency across test cases and reducing unexpected production errors by 38%.
  • Led implementation of a new error tracking software in 2018 that resulted in a 33% reduction in critical bugs reaching production.

Affiliations

  • Enrolled in a continuing education course on Database Management and Query Optimization from framework aimed at honing data analysis skills.
  • Regular contributor to the Agile Testing Alliance, focusing on iterative testing solutions within Agile frameworks to improve product QA processes.
  • Participated in the Test Execution and Results Benchmarking Working Group at Summit Group, helping refine standards and guidelines for UAT activities.
  • Certified in Foundation Level Security Testing from system, focusing on finding vulnerabilities within software systems.
  • Attended Ironclad Systems's Webinar on Performance Monitoring in Large-Scale Distributed Systems, aimed at improving automated test setups across various platforms.
  • Actively involved with the User Acceptance Testing Best Practices Group, collaborating on frameworks for efficient identification of critical product flaws.
  • Volunteer for the Test Automation Special Interest Group (TASIG), designing best practices for utilizing Workday in automation projects.
  • Earned the Continuous Delivery and DevOps Certification from process, sharpening skills in deploying efficient automated tests in CI/CD pipelines.
  • Completed online training hosted by Cedar Works, specializing in Customer Feedback Integration into Quality Analysis and Regression Testing Workflows.
  • Member of the Association for the Advancement of Artificial Intelligence (AAAI), focusing on AI-driven testing methodologies and performance monitoring.

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Tester Foundation Level (CTFL) by ISTQB
  • CompTIA A+ Technician
  • SAP Certified Application Associate
  • Certified Business Analysis Professional (CBAP)
  • Apple Certified Associate (ACA)
  • Python Automation Testing Certification
  • CompTIA IT Fundamentals (ITF+)
  • Microsoft Office Specialist (MOS)
  • OWASP Certification by Harbor & Co.

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