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Skills

  • Excellent planner and coordinator
  • Answering incoming calls
  • Office inventory management
  • Mandarin fluency
  • HIPAA compliance
  • Bookkeeping
  • Workflow planning
  • Written and verbal communication
  • Mail handling
  • Organizational skills

Work Experiences

  • Worked professionally to meet the needs of all clients, vendors, and public visitors.
  • Processed and tracked employee time sheets and submitted them for approval to the framework department.
  • All administrative duties for 7 locations were completed and monitored by me.
  • Updated the metric and procedure tracking spreadsheets with new information.
  • Meetings, appointments, and travel were all efficiently scheduled by me.
  • Was in charge of all office files, both electronic and paper.
  • Answered clients' and Office Specialists' phone calls and provided information to inform and educate callers.
  • Kept track of hiring, transfers, terminations, and changes in employment classifications and salaries in human resources records.
  • Kept track of everything.
  • Improved the processing and handling of paperwork by designing and optimizing office filing systems.

Summaries

  • Smooth office procedures and strong client and supplier relationships are two of her strong suits.
  • Bringing a detail-oriented and decisive nature to the table, as well as sound judgment, multitasking skills, and a self-motivated attitude.
  • Accurate and efficient at managing travel arrangements, file storage, and office functions.
  • Experienced Office Specialist with Microsoft Office Specialist Certification and a track record of success in industry-leading companies.
  • Receptionist who is knowledgeable and professional and has experience with administrative support and customer service.
  • Driven Office Automation Clerk is proud to offer new Miscellaneous team 15 years of quality assurance and data analysis proficiencies.
  • Customer service and engagement skills are exceptional in this motivated Administrative Assistant.
  • Professional Administrative Assistant with 16 years of experience in a variety of office settings.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Office Specialist who is passionate about Miscellaneous and budget management.

Accomplishments

  • File Management: Prepared monthly reports for records, closed terminated records, completed final audit of charts and insured that all documentation has been received and filed.
  • Completed payroll for staff of 11 direct reports.
  • Human Resources: Recorded and filed employee benefit, salary and annual evaluation information.
  • Designed a supply chain management system that reduced stockouts by 83%, ensuring continuous operations for the office team.
  • Data Entry: Reviewed and updated client correspondence files and scheduling database.
  • Resolved product issue through consumer testing.
  • Policy Development: Developed and implemented employee manual outlining all proper business procedures and office policies.
  • Assembled a detailed year-end office performance report, spotlighting 58% growth in efficiency due to improved administrative processes.
  • Patient Charting: Retrieved and re-filed patient charts in proper sequence to maintain organization and up-to-date paperwork information.
  • Collaborated with team of 4 in the development of standard.

Affiliations

  • Business and Office Technology Association (BOTA)
  • International Virtual Assistants Association (IVAA)
  • Administrative Professionals Advisory Board for method
  • Project Management Institute (PMI) for Office Specialists
  • National Association of Professional Organizers (NAPO)
  • Institute of Certified Professional Managers (ICPM)
  • Office Management Certification through initiative
  • International Council of Nurses
  • Society of Human Resource Management
  • Professional Association of Office Managers (PAOM)

Certifications

  • Administrative Assistant Fundamentals Certificate Northwind
  • International Association of Administrative Professionals: OSHA
  • CompTIA Network+
  • Certified Business Analysis Professional (CBAP)
  • Certified Administrative Professional (CAP)
  • CompTIA A+ Technician
  • Cisco Certified Network Associate (CCNA)
  • Certified Virtual Office Assistant (CVOA)
  • Certified File and Calendar Management Specialist Lakeside Partners
  • QuickBooks Certified User

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