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Skills

  • Benefits Administration and Open Enrollment
  • Telephone inquiries
  • Time management
  • Conflict resolution and mediation
  • Correspondence
  • Mail handling
  • Meeting services
  • Multitasking in fast-paced environments
  • Customer relationship management (CRM) systems
  • Charge tracking

Work Experiences

  • Achieved a 17% cost reduction.
  • Was the finance, IT, and marketing departments' corporate liaison.
  • Took calls and read emails in order to redirect calls and forward emails to the appropriate people.
  • Assisted in budgeting for office services.
  • Assisted in budgeting and financial reporting for office services, ensuring expenses remained under budget by 69% for 2021.
  • Was responsible for a variety of administrative, financial, and service-related tasks, including cross-functional collaboration and client relations.
  • Proofreading documents, transcribing handwritten information, and using calculators to verify financial records were among the general administrative tasks I completed.
  • Scanned important documents into the computer system using a scanner and Tableau.
  • Kept track of the stock of office supplies, such as paper clips, stationery, and printer paper, in order to notify management of any shortages.
  • Organized physical files and digitized records so that authorized team members could update and retrieve them quickly.

Summaries

  • Coordinated Office Service Associate with a typing speed of 16 wpm and knowledge of Workday and Adobe Creative Suite.
  • Accuracy-driven professional experienced in payroll processing for 10 employees, ensuring on-time payments and compliance with financial protocols.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Strong work ethic and ability to boost company morale.
  • Aligned timelines with business goals.
  • Thorough and dependable Office Worker with excellent administrative skills and a strong Miscellaneous background.
  • Achieved 70% savings in vendor sourcing.
  • With an organized approach and strong multitasking abilities, dedicated to maximizing customer satisfaction and exceeding business objectives.
  • Offering a 10 background as well as exceptional client relations and cross-functional collaboration abilities.

Accomplishments

  • Implemented GDPR-compliant data management practices, safeguarding sensitive information and reducing the risk of data breaches.
  • Reduced office equipment malfunctions by 48% by establishing a preventative maintenance schedule and providing training on proper usage to staff.
  • Monitored office services expenses and developed cost-saving strategies that reduced annual overhead by $15.
  • Collaborated with vendors to overhaul refreshment services, improving options while cutting costs by $3 per year.
  • Processed and managed more than 14 purchase orders per month, working closely with finance to ensure timely payments and reduce late fee occurrences.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Contributed to the roll-out of expense tracking software, which improved budget oversight, leading to a 26% reduction in unauthorized purchases.
  • Achieved annual savings of $14 by renegotiating contracts for office supply vendors and improving cost management strategies.
  • Standardized office procedures, supporting 18 departments and reducing ambiguity in daily operations, which increased productivity by 66%.
  • Documented and resolved standard which led to category.

Affiliations

  • Office Safety and Regulatory Professionals Alliance
  • Society of Women Engineers
  • Occupational Safety and Health Administration (OSHA) Certifications
  • American Medical Informatics Association
  • Certified Manager (CM) through Institute of Certified Professional Managers
  • Toastmasters
  • Certified Administrative Professional (CAP) by IAAP
  • National Association of Professional Women (NAPW)
  • International Association of Administrative Professionals (IAAP)
  • American Society of Administrative Professionals (ASAP)

Certifications

  • Professional in Human Resources (PHR) - standard
  • Executive Assistant Certification - process
  • Google Workspace Administrator Certification – Google
  • Certified Professional Resume Writer (CPRW) - category
  • Certified Meeting Professional (CMP) - framework
  • Office Safety Specialist Certification - category
  • Microsoft Certified Systems Engineer (MCSE)
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Notary Public Certification – Texas
  • Salesforce

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