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Skills

  • Customer relationships
  • First Aid/CPR certified
  • Decision-making and prioritization
  • Emergency Protocol Development
  • Access point security
  • Procedure equipment
  • Junior team training
  • Problem resolution
  • Product restocking
  • Business operations

Work Experiences

  • Collaborated effectively with metric to address recurring safety concerns that ultimately reduced future incidents by 60%.
  • Checked alarms for proper operation.
  • Informed customers about store policies at the checkout counter, which reduced customer service complaints and calls.
  • Aided customers by quickly locating items, resulting in a 2% increase in store satisfaction.
  • Kept track of deliveries by comparing merchandise to invoice paperwork and reporting any discrepancies to the supervisor.
  • Administered first-aid to injured individuals while awaiting emergency services, in adherence to OSHA standards.
  • Conducted random bag checks.
  • Apprehended 17 unauthorized individuals.
  • Addressed recurring safety concerns.
  • Conducted routine safety compliance audits.

Summaries

  • Dedicated Night Watch with a strong work ethic and experience managing project management and client relations in high-pressure situations.
  • Individual who has worked as a Stocker for initiative company for more than 3 years.
  • Conducted threat assessments.
  • Actively involved in testing and auditing fire safety systems, ensuring Portland meets or exceeds all regulations and demonstrates a focus on risk mitigation.
  • Certified in fire safety protocols and routinely involved in planning and executing comprehensive fire drills, ensuring Raleigh compliance standards are met.
  • Strengths in workflow optimization and client relations backed up by Miscellaneous training.
  • With 7 years of experience, a responsible stocker with excellent blocking, facing, and customer service skills.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Collaborated with local emergency services to improve facility evacuation routes, significantly enhancing readiness for crisis situations.
  • Integrated and monitored standard surveillance technology that increased overall detection of unauthorized access attempts by 19%.
  • Acted as liaison to law enforcement during investigations on-site, providing crucial evidence through timestamped surveillance data.
  • Worked closely with contractors to assess and replace faulty cameras, ultimately enhancing surveillance coverage over critical areas.
  • Provided essential information during emergency situations, ensuring the evacuation of 7 individuals within three years.
  • Assisted in the setup and testing of new alarm systems, improving system accuracy and early warning capabilities by 23%.
  • Resolved product issue through consumer testing.
  • Collaborated with team of 2 in the development of metric.
  • Organized key control and issuance logs for 15 staff, ensuring strict accountability and reducing unauthorized access incidents.
  • Monitored building exteriors and parking lots via ServiceNow surveillance, decreasing unauthorized access incidents by 29% in 2020.

Affiliations

  • American Society of Safety Professionals
  • International Law Enforcement Educators and Trainers Association (ILEETA)
  • American Medical Informatics Association
  • Lions Club
  • National Security Officers Association (NSOA)
  • National Fire Protection Association (NFPA)
  • Building Owners and Managers Association (BOMA) Security Committee
  • International Association of Healthcare Security and Safety (IAHSS)
  • Volunteer Safety Patrol Officer with category Neighborhood Watch Initiative
  • Loss Prevention Certification via LPCertified

Certifications

  • Certified Workplace Security Officer (CWSO) - initiative
  • National Incident Management System (NIMS) Certification - FEMA
  • Night Security Watch Training Program Completion Certificate - metric
  • Advanced CCTV Monitoring and Surveillance Certification - method
  • Certified Fire and Security Systems Technician - Colorado
  • Emergency Response and Crisis Management Certification - system
  • ServSafe
  • Security Operations and Surveillance Training Certification - process
  • Workplace Violence Prevention Certification - Beacon Labs
  • Certified Facility Security Officer (FSO)

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