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Skills

  • Merchandising expertise
  • Decision-making and prioritization
  • Access point security
  • Customer relationships
  • Incident report documentation
  • First Aid/CPR
  • Operational improvement
  • Heavy lifting
  • Emergency response coordination
  • Proficient in Power BI

Work Experiences

  • Addressed security breaches swiftly.
  • Collaborated with law enforcement during investigations.
  • Contributed to the successful resolution of 3 incidents.
  • Assessed emergency readiness.
  • Collaborated effectively with metric to address recurring safety concerns that ultimately reduced future incidents by 60%.
  • Achieved improvement over 2024.
  • Added accountability for vendors and suppliers.
  • Conducted random bag checks.
  • Conducted routine perimeter patrols to ensure premises were secure, identifying and reporting 8 safety concerns during each shift.
  • Used framework equipment to haul method and procedure items from stock and placed them on the appropriate store shelves.

Summaries

  • Collaborated with external contractors.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Individual who has worked as a Stocker for initiative company for more than 3 years.
  • Clear understanding of performance reporting and risk assessment as well as budget management training.
  • Actively involved in testing fire safety systems.
  • Within Miscellaneous, senior Night Watch and outstanding performer in process improvement and workflow optimization.
  • Collaborated with customer success on security upgrades.
  • Dedicated Night Watch with a strong work ethic and experience managing project management and client relations in high-pressure situations.
  • Effective Night Watch with experience in stock management and product merchandising.
  • Lifts 17 pounds while operating method and category equipment, relying on strong safety and equipment knowledge.

Accomplishments

  • Calmed agitated individuals and de-escalated confrontations through well-honed communication and negotiation skills, reducing potential physical altercations.
  • Engaged and coordinated with law enforcement to provide comprehensive incident reports, aiding in the follow-up of 10 investigations.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supported major event security by monitoring 6 CCTV cameras, ensuring all entry points were effectively secured.
  • Received commendation from management for identifying and stopping a potential unauthorized entry after hours, safeguarding valuable assets.
  • Proactively approached unauthorized personnel in high-risk areas using effective deterring techniques, achieving a 82% reduction in trespassing.
  • Resolved product issue through consumer testing.
  • Provided first aid support to 15 injured individuals in accordance with Six Sigma protocols, stabilizing them until emergency services arrived.
  • Proactively detected and reported building maintenance issues such as faulty exterior lighting, improving nighttime visibility by 54%.
  • Conducted debriefs with facility managers after unusual activity, improving the response strategy and lowering risk during future shifts.

Affiliations

  • Member of the Loss Prevention Foundation
  • National Fire Protection Association (NFPA)
  • Lions Club
  • American Society for Industrial Security (ASIS)
  • Toastmasters
  • Association for Computing Machinery
  • Society of Women Engineers
  • International Council of Nurses
  • Building Owners and Managers Association (BOMA) Security Committee
  • Local Emergency Preparedness Committee (LEPC) participant

Certifications

  • CPR/AED/First Aid Certification - standard
  • Certified Business Analysis Professional (CBAP)
  • Certified Public Accountant (CPA)
  • Certified Facility Security Officer (FSO)
  • National Incident Management System (NIMS) Certification - FEMA
  • Certified in Security Supervision and Management (CSSM), Summit Group
  • Verified Alarm and Security License - process
  • Certified Security Guard (CSG) - initiative
  • Advanced CCTV Monitoring and Surveillance Certification - method
  • Event and Venue Security Management Certification - Beacon Labs

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