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Skills

  • Business operations
  • Computer-Aided Design (CAD) Systems
  • Multi-project coordination
  • Project organization
  • Operational uptime improvement
  • Customer relationship management
  • Industrial Equipment Commissioning
  • Design implementation
  • Field Service Coordination
  • Implementation of Maintenance Protocols

Work Experiences

  • Collaborated with manufacturers, vendors, and clients to resolve design issues.
  • Collaborated with sales and manufacturing teams to troubleshoot and repair critical machinery, minimizing production delays and contributing to a $18 increased revenue.
  • Assisted in implementing diagnostic tools and software.
  • Worked on metric equipment troubleshooting, diagnosis, and repair.
  • Conducted root cause analysis for equipment failures.
  • Was in charge of preparing and installing the exchangers and vessels.
  • Answered 12 calls per two years to help customers with their questions and concerns.
  • Achieved Employee of the Year for outstanding performance in servicing Tableau machinery with a customer satisfaction rating of 85% %.
  • Collaborated with metric customers to determine their needs and deliver system service.
  • Solved procedure issues, improved operations, and provided excellent customer service.

Summaries

  • Achieved 60% adherence to PMP operational standards.
  • Boosted production efficiency by 78%.
  • Costs were consistently reduced while profits were increased.
  • Adept at troubleshooting mechanical issues.
  • Accomplished in designing and executing long-term operational strategies, extending machinery lifespans by process and generating $18 in repair savings.
  • Dedicated professional adept at budget management.
  • Achieved a 72% rating.
  • Achieved 83% reduction in cycle times.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.

Accomplishments

  • Documented and resolved procedure which led to program.
  • Conducted Failure Mode Analysis (FMA) on critical equipment, identifying 13 potential failure points to prevent future breakdowns.
  • Increased preventive maintenance compliance by 28% by implementing user-friendly checklists based on manufacturer recommendations.
  • Implemented predictive maintenance strategies for HubSpot, reducing unscheduled maintenance by 82%.
  • Redesigned hydraulic system layout, resulting in a 66% increase in system durability and reducing maintenance frequency.
  • Led the commissioning of 4 industrial machines, aligning performance with ISO 15 compliance standards.
  • Resolved product issue through consumer testing.
  • Implemented a quality control process for mechanical inspections that ensured a 16% adherence to PMP standards.
  • Effectively communicated job progress and results with clients at 8 sites, increasing customer satisfaction ratings by 40%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Affiliations

  • International Association of Administrative Professionals
  • International Organization for Standardization (ISO) - framework
  • Freemason
  • Society for Maintenance & Reliability Professionals (SMRP)
  • Jaycees
  • Society of Tribologists and Lubrication Engineers (STLE)
  • Toastmasters
  • Mechanical Contractors Association of America (MCAA)
  • International Institute of Mechanical Engineers (IIME)
  • Certified Maintenance & Reliability Professional (CMRP)

Certifications

  • ASME Geometric Dimensioning & Tolerancing Professional - Technologist (GDTP-T)
  • Certified Mechanical Engineering Technician (CAMET)
  • Mechanical Systems Troubleshooting & Diagnostics Certification
  • Certified Public Accountant (CPA)
  • HVAC Systems Certification from system
  • Certified Vibration Analyst (Level II) – Vibration Institute
  • CompTIA Network+
  • American Society of Mechanical Engineers (ASME) Boiler and Pressure Vessel Code (BPVC) Certification
  • Facility Management Professional (FMP) Certification
  • Certified SolidWorks Professional (CSWP)

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