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Skills

  • Workshop coordination
  • Feedback analysis and action planning
  • Customer service
  • Business operations
  • Collaborative problem-solving
  • Online training experience
  • MS Office
  • Public speaking
  • Engagement and retention strategies
  • Facilitator training and mentorship

Work Experiences

  • Created a flagship challenge program.
  • Achieved a 39% increase in project completion speed.
  • Collaborated with Miscellaneous thought leaders.
  • Consistently assisted companies in achieving process by advising executives on best practices for employee growth and productivity goals.
  • Used Microsoft Excel to create training for process employees, resulting in a 3% increase in company retention and productivity.
  • Analyzed feedback to derive insights.
  • Built and launched a mentorship program.
  • Boosted identification of high-potential employees by 77%.
  • Built and launched a mentorship program that paired facilitators with junior staff, improving debriefing quality and increasing program retention by 36%.
  • Created a flagship challenge program recognized with the Outstanding Service Award in 2015 for its innovation in leadership training.

Summaries

  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Skilled Training Specialist who is very good at conducting individual and group training sessions on method, category, and program.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Challenge Facilitator with 7 years of successful project management and client relations experience.
  • Looking to apply 14 years of experience in Miscellaneous to a dynamic role with Cedar Works.
  • Trained in the use of HubSpot and the negotiation of standard.
  • Accommodated diverse skill levels.
  • Supportive Challenge Facilitator with in-depth knowledge of process industry practices and the ability to help system companies achieve long-term success.
  • Within Miscellaneous, senior Challenge Facilitator and outstanding performer in team leadership and performance reporting.
  • Challenge Facilitator with 5 years of experience in stakeholder engagement.

Accomplishments

  • Led method spanning over 3 days/weeks, partnering with Miscellaneous organizations to reinforce strategic skill sets that translated into initiative% operational improvement.
  • Developed custom challenges based on client needs in Miscellaneous, directly aligning outcomes with business goals, which improved cross-functional collaboration by 31%.
  • Organized and facilitated multi-day team-building retreats that reduced off-site costs by $18 and increased employee satisfaction and retention rates by 69%.
  • Mentored junior facilitators, enhancing their expertise in team-building exercises, which resulted in a 69% increase in participant satisfaction ratings.
  • Achieved a 5% improvement in participant retention through the development of innovative engagement strategies and peer-supported learning models.
  • Restructured workshop delivery in the past year, enhancing participant experience and improving skill mastery rate by 43%, as reflected in post-event diagnostics.
  • Collaborated with team of 4 in the development of procedure.
  • Revamped challenge feedback systems to allow for better data analysis, leading to actionable insights that improved facilitator preparation and participant outcomes.
  • Created bespoke challenge content for leaders in Miscellaneous, resulting in direct upskilling of over 16 participants and improved department performance metrics by 48%.
  • Worked with subject matter experts to ensure challenge content stayed current with Miscellaneous standards, contributing to a 40% increase in job-relevant skill acquisition.

Affiliations

  • Society of Human Resource Management
  • International Council of Adult Education (ICAE)
  • Society for Organizational Learning
  • Association for Computing Machinery
  • American Society for Training and Development (ASTD)
  • Telecommuting Leadership Forum
  • American Marketing Association
  • American Medical Informatics Association
  • Society for Human Resource Management (SHRM)
  • Association of Information Technology Professionals

Certifications

  • Certified Gamification Designer (CGD) by Meridian
  • Stakeholder Engagement and Communication Certification by Harbor & Co.
  • CompTIA Security+
  • Strengths-Based Leadership Certification from Gallup
  • Certified Change Management Professional (CCMP) by ACMP
  • Project Management Professional (PMP)
  • First Aid/CPR Certified
  • Certified Diversity and Inclusion Facilitator (DIF) from Beacon Labs
  • HR Management Certification from Meridian
  • ICF Certified Team Coach (CTC)

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