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Skills

  • Agile Training Methodologies
  • Budgeting and Allocation 
  • Curriculum design for product education
  • Metric equipment
  • Budgets
  • Benchmarking and competitive analysis
  • Strategic planning
  • Change management strategies
  • Supervision
  • Process improvement

Work Experiences

  • Increased brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Created, implemented, and improved national marketing initiatives to increase metric product awareness and sales.
  • Achieved revenue growth in 2023.
  • Achieved a 83% boost in customer satisfaction scores.
  • Oversaw marketing projects from conception to completion, including conceptual planning, schedule management, and final execution.
  • Adjusted curriculum content.
  • Achieved $8 increase in regional sales.
  • Planned and implemented innovative strategies to meet goals and increase long-term profitability.
  • Achieved results across the Pacific Northwest.
  • Sold and distributed over $11 worth of QuickBooks.

Summaries

  • Achieved a 50% improvement in performance metrics.
  • Prepared to bring 17+ years of progressive experience to a challenging position where I can have a long-term impact on the company's and customers' success.
  • Achieved 51% efficiency gains.
  • Achieved 20% improvement in employee learning outcomes.
  • Performance-driven Marketing Manager skilled in creating marketing plans and leading successful product launches, promotions and development. Well-versed in SEO content creation, social media audience engagement and brand management.
  • Aligned training programs with key business strategies.
  • Leader who is detail-oriented, attentive, and decisive.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Leader who is articulate and driven, as well as having a high level of energy and an engaging personality.

Accomplishments

  • Designed and executed a leadership development program that contributed to higher internal promotion rates and a 26% reduction in external recruitment costs.
  • Standardized training processes across 6 regions, ensuring consistent employee skill levels and improving overall efficiency by 84%.
  • Successfully aligned training objectives with company KPIs, resulting in a 62% increase in goal achievement by year-end.
  • Managed the annual training budget of 9, reallocating resources for higher-priority educational initiatives while achieving 54% cost savings.
  • Deployed an LMS platform that supported learning analytics, allowing for more effective tracking of employee progress and a 78% improvement in knowledge retention metrics.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with sales to analyze market trends and competitive benchmarks, which influenced curriculum design and reinforced the link between training and business outcomes.
  • Adopted emerging technologies such as HubSpot, leading team adoption and increasing remote training engagement by 46%.
  • Created a central repository of training resources that reduced redundancies and saved approximately 11 hours of content creation time per month.
  • Facilitated company-wide adoption of a digital learning environment on Workday, streamlining training while achieving a 15% increase in efficiency.

Affiliations

  • Certified Sales Leadership Instructor 2017
  • American Society of Safety Professionals
  • Professional Association of Training Professionals (PATP)
  • Toastmasters
  • Corporate Education and Development Forum
  • Certified Professional in Learning and Performance (CPLP) - ATD Certification
  • Society for Human Resource Management (SHRM)
  • American Marketing Association
  • Freemason
  • American Management Association (AMA)

Certifications

  • Instructional Design Pro (IDP)
  • Project Management Professional (PMP)
  • Cisco Certified Network Associate (CCNA)
  • Certified Technical Trainer (CompTIA CTT+)
  • First Aid/CPR Certified
  • Certified Sales Leadership Professional (CSLP)
  • Certified Instructional Technologist (CIT)
  • Certified in Sales and Marketing Management (CSM)
  • Certified Sales Trainer (CST)
  • SHRM Senior Certified Professional (SHRM-SCP)

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