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Skills

  • Territory Sales Experience
  • Excellent communication
  • Creative problem solving
  • Computer literate
  • Advanced music theory
  • File/records maintenance
  • Internal auditing
  • Accounts payable/receivable
  • Music showcase training
  • Tax preparation

Work Experiences

  • Achieved a 48% increase in team efficiency.
  • Consistently exceeded monthly sales goals by introducing high-margin upsell tactics such as ServiceNow pairings with beverages.
  • Poured and prepared mixed drinks for over 5 customers every day, as well as creating new libations to attract customers.
  • Increased bar revenue by 16% through the creation and marketing of featured cocktails.
  • Reduced waste by 16% by developing and sticking to strict drink recipes and measurements.
  • Contributed to a more efficient team dynamic.
  • Contributed to a 16 revenue increase.
  • Achieved a 18% increase in returning customers.
  • Certifed in method, ensuring compliance with all local alcohol laws and reducing liability issues for the bar.
  • Improved and implemented standard and category social media and marketing strategies to increase patronage by 6%.

Summaries

  • Cut costs through effective inventory management.
  • Boost long-term sales significantly.
  • Consistently exceeded sales targets.
  • Boosted sales by $11 across three years.
  • Certified in procedure with a deep commitment to ensuring compliance, customer safety, and minimizing liability for establishments.
  • Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
  • Collaborative team leader.
  • Boosted sales.
  • Customer-oriented leader with the ability to execute standout events, having designed niche cocktail concepts that resonated with high-end clientele and boosted sales.
  • Achieved revenue gains of $10.

Accomplishments

  • Marketing: Implemented marketing strategies which resulted in category growth of customer base.
  • Advised
  • Improved
  • Created
  • Managed
  • Guided
  • Guided the bar through seasonal promotions, achieving a $86,000 boost in holiday revenue without increasing labor costs.
  • Design: Responsible for creative design for prominent method.
  • Managed and maintained beverage inventory including high-end spirits, resulting in zero product loss due to errors across two years.
  • Increased

Affiliations

  • Attendee, Hospitality Leadership Summit 2019
  • Attendee, Global Hospitality Expo 2019
  • Attendee, Mixology Masters Conference Columbus 2020
  • Active Participant, Craft Cocktail Forum 2021 – Present
  • Completion of TIPS (Training for Intervention Procedures) Certification, 2023
  • Affiliate Member, National Restaurant Association (NRA) 2020 – Present
  • Co-chair, Bartender Advocacy Program (BAP) Phoenix 2023 – Present
  • Certified Beverage Specialist (CBS) – Society of Wine Educators 2024
  • Certified Trainer, Enhanced Guest Experience Program (EGE) 2021
  • Certified cicerone® - Beer Filtration and Serving Expertise 2015

Certifications

  • Responsible Alcohol Sales Training by procedure
  • Inventory Management Certification by standard, 2018
  • Chartered Wealth Manager (CWM), certified by the American Academy of Financial Management (AAFM)
  • Certified Hospitality Department Trainer (CHDT) by the American Hotel & Lodging Educational Institute (AHLEI)
  • RAMP (Responsible Alcohol Management Program) Certification by Pennsylvania Liquor Control Board
  • Sommelier Certification Level 1 by Court of Master Sommeliers
  • Certified Customer Service Manager (CCSM) by Customer Service Institute of America
  • Food Safety Manager Certification by ServSafe
  • Mixology Certification from initiative, 2021
  • Conflict Management for the Hospitality Professional Certification by procedure

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