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Skills

  • Implementation of Standard Operating Procedures (SOPs)
  • Root cause analysis
  • Project lifecycle management
  • Advanced troubleshooting methodologies
  • Business operations
  • Experience with Asana for maintenance tracking
  • Team building
  • Cost-cutting strategies for parts procurement
  • Organization
  • Equipment Overhaul Planning

Work Experiences

  • Conducted detailed inspections.
  • Cut down downtime associated with parts availability by 15 hours per repair.
  • With ongoing training and close employee mentoring for new and less experienced team members, I was able to close knowledge gaps.
  • Contributed to zero lost-time incidents.
  • Adjusted supply levels to keep stock within ideal parameters for anticipated demand.
  • Achieved a Innovation Award.
  • Created and implemented employee incentive programs to motivate high-performing employees.
  • Designed and implemented a maintenance program to improve operational efficiency and minimize downtime.
  • Achieved a 79% reduction in equipment downtime.
  • Achieved a Excellence Award for exceptional performance.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Adapted to a dynamic, high-pressure environment.
  • Boosted team size and capacity.
  • Conducted meticulous quality assurance inspections.
  • Line Maintenance Supervisor with 6 years of successful project management and client relations experience.
  • Accomplished at improving troubleshooting efficiency, reducing unscheduled repair calls by 39% through the use of advanced diagnostic tools and close teamwork with engineering.
  • Costs were consistently reduced while profits were increased.
  • Collaborated with HR to onboard 11 new technicians, ensuring the team is equipped to meet growing operational demands in a dynamic, high-pressure environment.
  • Consistently reduced equipment downtime by 49%.
  • Collaborated with HR to onboard 11 new technicians.

Accomplishments

  • Restructured shift schedules to ensure optimal resource allocation, improving equipment utilization by 16%.
  • Led a team of 4 maintenance technicians to achieve 49% reduction in equipment downtime year-over-year.
  • Collaborated with team of 9 in the development of framework.
  • Coordinated multi-departmental efforts during peak maintenance periods, ensuring zero disruption to production schedules.
  • Collaborated with the Quality Assurance department resulting in a 25% improvement in First-Time Fix Rate (FTFR).
  • Streamlined communication between production and maintenance, ensuring 42% real-time tracking of machinery performance issues.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Monitored key performance indicators (KPIs) leading to actionable insights that contributed to an annual operational expense reduction of $15.
  • Successfully managed vendor relationships resulting in on-time delivery for process ahead of deadline by 9 days.
  • Developed a comprehensive safety-training program maintaining 12 consecutive months without recordable injuries.

Affiliations

  • Association of Information Technology Professionals
  • International Association of Administrative Professionals
  • Freemason
  • Toastmasters
  • Lean Construction Institute (LCI)
  • American Marketing Association
  • Maintenance Optimization and Safety Network (MOSN)
  • National Association of Social Workers
  • Association for Computing Machinery
  • Jaycees

Certifications

  • Certified Reliability Leader (CRL) - Reliabilityweb.com
  • Microsoft Certified Systems Engineer (MCSE)
  • Apple Certified Associate (ACA)
  • Maintenance Foundations Certificate - Ironclad Systems
  • International Society of Automation (ISA) Certified Automation Professional (CAP)
  • Fleet Management Certificate – APWA (American Public Works Association)
  • Certified Maintenance & Reliability Professional (CMRP) - Society for Maintenance & Reliability Professionals (SMRP)
  • Project Management Institute (PMI) Project Management Professional (PMP)
  • Google Certified Professional Cloud Architect
  • International Facility Management Association (IFMA) Certified Facility Manager (CFM)

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