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Skills

  • Advanced spreadsheet management using Adobe Creative Suite
  • Writing reports
  • Documentation and control
  • Regulatory compliance
  • Executive presentations
  • Report analysis
  • Recordkeeping
  • Business correspondence
  • Advanced reporting and analytics
  • Records management

Work Experiences

  • Created a new data management system that reduced data retrieval time by 13%.
  • Identified and suggested improvements to existing processes in order to improve accuracy, efficiency, and service quality.
  • Created new filing and organizational procedures that helped the company save $15 per 6 months in labor costs.
  • Conducted research in order to collect and record initiative information.
  • Provided professional greetings to incoming visitors and customers, as well as friendly, knowledgeable assistance.
  • Prepared meeting minutes and edited subcontractor proposals, project punch lists, transmittals, and memorandums for organizational support.
  • Was in charge of all domestic and international travel arrangements and reservations, resulting in a 4% reduction in the company's travel expenses.
  • Established administrative work procedures to keep track of the daily tasks of the employees.
  • Achieved 100% executive satisfaction ratings.
  • Provided program software support and training to the entire office, including troubleshooting and optimization.

Summaries

  • Performance reporting and workflow optimization are examples of areas of expertise.
  • Expert at multitasking in a fast-paced environment.
  • Agendas are well-prepared, meetings are well-scheduled, and action items are followed up on.
  • Manages multiple projects at the same time with a high level of accuracy.
  • Ability to work independently or in a team environment with a self-motivated work ethic.
  • Positive, upbeat team player with superior clerical knowledge and a can-do attitude.
  • Offering 15 years of experience in customer relations management.
  • Lead Administrative Support Assistant is an attentive and personable administrative support professional with 4 years of experience in fast-paced office environments.
  • Lead Administrative Support Assistant with 15 years of experience assisting with process program coordination and implementation.
  • Administrative Assistant who is well-organized and dedicated and has a track record of providing excellent customer service in fast-paced environments.

Accomplishments

  • Redesigned office-wide purchasing policy, achieving a 44% reduction in supply costs within 6 months.
  • Maintained confidential records in compliance with internal guidelines, reducing risk exposure and ensuring adherence to company policy.
  • Reduced office supply purchase costs by instituting a vendor analysis project, saving the company $4 per year.
  • Coordinated executive calendars with a Tableau-backed system, improving productivity by 13 hours per senior leader per week.
  • Designed and rolled out new filing system integrating advanced digital archiving tools, cutting physical document storage by 68%.
  • Assisted in organizing 12 large-scale corporate events, successfully handling all logistics, vendor approval, and client liaising tasks.
  • Managed budget planning and expense reconciliation for monthly executive meetings, consistently reducing budget discrepancies by 41%.
  • Negotiated service agreements with vendors, resulting in cost savings of $2 over three years.
  • Conceptualized and implemented a new document management system, resulting in 49% faster retrieval of files across departments.
  • Trained 10 administrative assistants on Microsoft Excel, resulting in a 41% increase in productivity and a significant decrease in errors.

Affiliations

  • International Association of Administrative Professionals (IAAP)
  • National Association of Administrative Professionals
  • National Contract Management Association (NCMA)
  • Council for Certification in Office Administrative Technologies
  • Association of Information Technology Professionals
  • Supply Chain and Logistics Association of America (SCLA)
  • Institute of Certified Professional Managers
  • American Society of Safety Professionals
  • Rotary International
  • Women in Operations Leadership

Certifications

  • Cisco Certified Network Associate (CCNA)
  • Ethical Leadership Certification – process
  • Certified Travel Manager (CTM), Global Business Travel Association
  • Certified Public Accountant (CPA)
  • Cisco Certified Internetwork Expert (CCIE)
  • First Aid/CPR Certified
  • Time Management with Outlook – Brightline
  • QuickBooks Certified User
  • Certified Meeting Professional (CMP) - procedure
  • Certified Professional Secretary (CPS) - International Association of Administrative Professionals

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