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Skills

  • Electronic Health Records (EHR) management
  • Superior organizational skills
  • Color-coded filing systems
  • Electronic filing system implementation
  • Information accuracy validation
  • Relationship development
  • NDCMedisoft
  • Records review
  • Process improvement
  • Organization

Work Experiences

  • Achieved a 83% improvement.
  • Answered 7 calls per the past year to help customers with their questions and concerns.
  • Used email and the phone to communicate effectively with staff, patients, and insurance companies.
  • Assisted healthcare professionals in accessing patient charts.
  • Oversaw the delivery of initiative project by method team, which resulted in framework.
  • Archived outdated records.
  • Accurately entered sensitive medical records into Workday.
  • Clarified documentation.
  • Oversaw the quality assurance program, which included on-site assessments, internal audits, and customer surveys.
  • Pulled patient records accurately for upcoming appointments and procedures, usually within 7 hours.

Summaries

  • Dedicated performer with experience processing subpoenas and court orders.
  • Medical Records Specialist with 3 years of experience in document evaluation and quality control.
  • Adept at processing over 14 patient record requests.
  • Corrected repetitive errors.
  • Collaborated between departments and billing teams.
  • Detail-focused Health Records Clerk with expertise in streamlining the archival of outdated records, freeing up over 49% square feet of storage.
  • Consistent in increasing operational efficiency.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Dedicated to ensuring privacy and security in patient data management with 5 years of enforcing confidentiality protocols in accordance with HIPAA.
  • Designed and implemented an electronic health record strategy reducing search times by 34%, vastly improving department efficiency.

Accomplishments

  • Collaborated with healthcare staff to ensure legal release requests were processed 59% faster, adhering to hospital protocols.
  • Developed a secure system for offsite access to medical records, increasing team efficiency by 18% while safeguarding confidentiality.
  • Supported executive decision making by compiling and summarizing data from 17 patient records for specific projects.
  • Ensured all patient records were updated to meet latest federal guidelines, increasing compliance visibility by 73%.
  • Enhanced the department’s data entry processes, reducing error rates by 32% and improving overall record accuracy.
  • Increased patient data accuracy by 62% by leading a validation project for critical patient information across 14 departments.
  • Created backup protocols for electronic health records, reducing the risk of data loss by 56%.
  • Optimized scanning workflows, reducing document processing times by 63% and improving the department's overall output.
  • Conducted training sessions for 12 staff on operational efficiency, resulting in a 58% improvement in daily workflow.
  • Improved patient transition processes by optimizing record transfer systems between departments, cutting wait times by 72%.

Affiliations

  • American Hospital Association (AHA)
  • American Academy of Professional Coders (AAPC)
  • Association of Clinical Documentation Integrity Specialists (ACDIS)
  • Society of Women Engineers
  • National Institute for Health Research (NIHR)
  • Health Research and Educational Trust (HRET)
  • International Medical Informatics Association (IMIA)
  • Health Informatics Society of America (HISA)
  • Health Level Seven International (HL7)
  • National Association for Healthcare Quality (NAHQ)

Certifications

  • Health Records Technician Certification
  • Certified Business Analysis Professional (CBAP)
  • CPR/AED Certification – American Heart Association
  • Certified Coding Specialist (CCS)
  • Legal Aspects of Healthcare Certification (LAHC)
  • CompTIA Network+
  • Associate in Health Information Management (AHIM)
  • SHRM Certified Professional (SHRM-CP)
  • Introduction to Health Informatics Meridian, 2015
  • Health Information Management Certificate

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