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Skills

  • Pickup arrangements
  • Operational improvement
  • Vendor relationship management
  • Stored goods retrieval
  • Communications
  • Multilingual communication German
  • Cargo shipment estimations
  • Relationship development
  • Cost reduction strategies
  • Team building

Work Experiences

  • Achieved 6 consecutive audits with zero violations.
  • Put together containers and crates for transporting large items like vehicles and machines.
  • Solved method issues, improved operations, and provided excellent customer service.
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Collaborated with compliance to improve transport visibility.
  • Collaborated with third-party logistics partners.
  • Contributed to a 62% reduction in lead times.
  • Contracts valued at $7.
  • Completed the transition 7% ahead of schedule.
  • Cut fleet fuel costs by $4 annually.

Summaries

  • Workday and Asana are both Jira proficient.
  • Hardworking Cargo Agent with strategic planning and client relations skills to offer.
  • Achieved shipment tracking accuracy rates exceeding 31%.
  • Achieved reductions of 49% in freight damage.
  • Cut transit times by 74%.
  • Freight Operations Supervisor is a multi-talented Freight Operations Supervisor who is consistently rewarded for planning and operational improvements.
  • Achieved 61% reduction in order processing time.
  • Cut detention and demurrage charges by 40% %.
  • Coordinated the transfer of Microsoft Excel shipments across borders.
  • Data-driven Freight Operations Supervisor.

Accomplishments

  • Created custom reports on freight movements that assisted in reducing excess freight volumes by 76%, ultimately contributing to leaner operations.
  • Promoted an employee recognition program which reduced turnover by 55% and maintained freight team morale and productivity at high levels.
  • Improved the reverse logistics process for return shipments, cutting return shipment times by 3 days and increasing recovery rates by 5 per quarter.
  • Directed the training and empowerment of team leaders in the use of new dispatching software, increasing operational accuracy by 85%.
  • Negotiated contract renewals and reduced overall transportation carrier expenses by 54%, saving the company 17 annually.
  • Led a cross-functional team of 7 employees to lower freight claim ratios by 39% through targeted process improvements in one year.
  • Instituted standardized freight carrier compliance audits, which resulted in 63% carrier compliance rate by 2020.
  • Spearheaded cross-border logistics standardization across 9 countries, reducing regulatory hurdles and lowering shipment delays by 23%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 12 in the development of process.

Affiliations

  • International Air Transport Association (IATA)
  • Association for Computing Machinery
  • Railway Supply Institute (RSI)
  • North American Transportation Employee Relations Association (NATERA)
  • Institute of Transportation Engineers (ITE)
  • Association of American Railroads (AAR)
  • Freight Transportation Services Index (FTSI) Member Board
  • Rotary International
  • American Marketing Association
  • Association of Information Technology Professionals

Certifications

  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified in Transportation and Distribution (CTLD) - AST&L
  • Cisco Certified Internetwork Expert (CCIE)
  • Certified Cargo Security Professional (CCSP) - Transported Asset Protection Association
  • US DOT Hazardous Materials Transportation Certification - Northwind
  • Certified Supply Chain Professional (CSCP) – APICS
  • Google Certified Professional Cloud Architect
  • Certified Contracting Officer's Representative (COR) Level II - Federal Acquisition Institute
  • ServSafe
  • Certified International Freight Forwarder (CIFFA) - Canadian International Freight Forwarders Association

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