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Skills

  • Crime prevention
  • Conflict resolution and reduction strategies
  • Inmate behavior monitoring
  • Behavioral health collaboration
  • Conflict resolution skills
  • Project organization
  • Supervision
  • Central and pod control
  • Crisis intervention training
  • Correctional facility procedures

Work Experiences

  • Answered 15 calls per one year to help customers with their questions and concerns.
  • Collaborated with external regulatory bodies.
  • Collaborated with correctional officers.
  • Restrained juvenile inmates when disturbances necessitated physical intervention.
  • Completed sanitation and maintenance inspections in the dorms and reported the findings to management.
  • Inmate crews working on maintenance, operations, farming, and construction projects were under my supervision.
  • Assisted in securing Lean.
  • Established positive working relationships and set clear boundaries with resident offenders.
  • Collaborated with law enforcement agencies.
  • Achieved results over the past year.

Summaries

  • Addressed diverse inmate needs.
  • Strengths in stakeholder engagement and quality assurance backed up by Miscellaneous training.
  • Clear understanding of cross-functional collaboration and process improvement as well as risk assessment training.
  • Inmate restraints and searches are something I've done a lot of.
  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Adept at leading classification audits with a compliance rate of 63% and playing a key role in regulatory adherence within correctional institutions.
  • Collaborated with mental health professionals.
  • Achieved a compliance rate of 61% during audits.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Defensive tactics and suicide prevention have been extensively trained.

Accomplishments

  • Successfully identified and updated outdated classification guidelines in collaboration with legal advisors, reducing liability risks by 41%.
  • Conducted in-depth investigations into classification inconsistencies that led to the reclassification of 16 high-risk inmates, resulting in enhanced facility safety.
  • Identified key performance metrics for the classification department that led to a 33% increase in case management efficiency.
  • Partnered with IT and data management teams to implement technology solutions for the inmate classification system, reducing processing times by 43%.
  • Facilitated the offsite transfer of high-profile inmates by coordinating with regional and federal law enforcement agencies to ensure secure and efficient processing.
  • Initiated performance audits that identified and corrected classification system inefficiencies, reducing operational costs by 15 annually.
  • Developed and implemented an enhanced screening process that reduced classification discrepancies across 4 cases weekly.
  • Worked collaboratively in a high-pressure corrections environment, utilizing stress management techniques to oversee complex inmate reassignments.
  • Handled classification appeals professionally, resolving issues for over 6 inmates across a 4-month period.
  • Successfully reduced the number of high-risk inmates classified into general population by 56% through more stringent screening procedures.

Affiliations

  • Council of Juvenile Correctional Administrators (CJCA)
  • International Corrections and Prisons Association (ICPA)
  • Association of Threat Assessment Professionals (ATAP)
  • Association of Women Executives in Corrections (AWEC)
  • American Society of Criminology (ASC)
  • Prisoners' Rights Research Consortium
  • American Society for Public Administration (ASPA) - Section on Criminal Justice Administration
  • National Organization of Forensic Social Work (NOFSW)
  • Association for Supply Chain Management (APICS)
  • National Sheriffs' Association (NSA)

Certifications

  • Correctional Mental Health First Aid (CMHFA) - Mental Health First Aid USA Certified
  • Certified Public Accountant (CPA)
  • Certified Forensic Mental Health Professional (CFMHP) - ACA
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Occupational Health and Safety (OHS) Certification - Lakeside Partners
  • Certified Correctional Trainer (CCT) - ACA
  • Certified Advanced Jail Administrator (CAJA) - National Institute of Corrections
  • Certified Public Accountant
  • Certified Jail Manager (CJM) - American Jail Association (AJA)
  • Google Certified Professional Cloud Architect

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