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Skills

  • Relationship development
  • Free Trade Zone (FTZ) compliance
  • First Aid/CPR
  • Business operations
  • Duty recovery and overcharge prevention
  • Export compliance procedures
  • Freight Forwarding Coordination
  • Customs Compliance Audits
  • International trade regulations
  • Import management

Work Experiences

  • Avoided client fines of up to $199,000.
  • Transported QuickBooks to 18 months customer locations.
  • Analyzed tariff schedules and duties for Adobe Creative Suite goods.
  • Achieved a 59% successful audit rate in customs brokerage department, regularly passing internal and external reviews without issues.
  • Answered 4 calls per one year to help customers with their questions and concerns.
  • Looked for industry trends on social media and through online sources.
  • Coordinated special customs clearance procedures.
  • Advised clients on cost-effective shipping routes.
  • Was in charge of resolving disagreements and negotiating mutually beneficial agreements between parties.
  • Attended periodic professional training in Lean.

Summaries

  • Consummate customs expert.
  • Consummate customs expert with experience in duty recovery and tariff management, achieving $3 in overcharge recovery and optimizing import processes.
  • Accomplished Customs Brokerage Representative with a specialization in HTS code classification and regulatory research, supporting clients in reducing tariff exposure by $232,000.
  • Achieved zero infractions.
  • Collaborative Customs Brokerage Representative.
  • Customs Broker highly skilled at identifying risks and developing regulatory compliance solutions, ensuring mitigation of penalties up to $157,000.
  • Recognized on a regular basis for outstanding performance and contributions to the Miscellaneous industry's success.
  • Accomplished Customs Brokerage Representative.
  • Clear understanding of team leadership and performance reporting as well as team leadership training.
  • Achieved 30% fewer documentation errors.

Accomplishments

  • Collaborated on regional regulatory reform, contributing to lowering brokerage-related administrative costs by $92,000.
  • Implemented a continuous improvement program focused on resolving bottlenecks in customs declarations, increasing departmental throughput by 50%.
  • Reduced shipment delays by 33% through proactive monitoring and communication with customs officials during high-traffic seasons.
  • Reduced brokerage errors by 32% through corrective training initiatives and the introduction of internal audits.
  • Initiated Quarterly Business Reviews (QBRs) with key stakeholders, identifying and implementing process changes that delivered $55,000 in annual cost savings.
  • Collaborated with team of 4 in the development of framework.
  • Spearheaded software integration for customs brokerage documentation, achieving 41% data entry time reduction.
  • Identified and reclassified miscategorized products, recovering $58,000 in retroactive duties while ensuring future regulatory compliance.
  • Generated detailed reports on tariff and duty savings, reducing overall import costs for clients by $73,000 annually.
  • Regularly participated in cross-border trade compliance seminars, maintaining 2 consecutive years of compliance without penalties.

Affiliations

  • International Compliance Professionals Association (ICPA)
  • Freemason
  • National Customs Brokers & Forwarders Association of America (NCBFAA)
  • Professional Membership with American Association of Exporters and Importers (AAEI)
  • Educational collaboration with standard Free Trade Zone Authority
  • American Marketing Association
  • International Chamber of Commerce (ICC) Membership
  • American Society of Safety Professionals
  • Association of Information Technology Professionals
  • Young Trade Professionals (YTP) Network

Certifications

  • Certificate in Global Logistics – metric, 2024
  • Cisco Certified Internetwork Expert (CCIE)
  • International Trade Specialist Certification – Lakeside Partners
  • Apple Certified Associate (ACA)
  • ISM Certified Supply Chain Professional (CSCP)
  • Customs-Trade Partnership Against Terrorism (C-TPAT) Program Certified
  • Customs Compliance and Risk Management Certification program
  • Anti-Dumping/Countervailing (AD/CVD) Compliance Certification
  • International Chamber of Commerce (ICC) Certified Incoterms 2020 Specialist
  • Freight Forwarder Certification Program (FFCP) – process

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