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Skills

  • Lending regulations
  • Risk mitigation
  • High risk account reviews
  • First Aid/CPR
  • Client relationship management
  • Data visualization using QuickBooks
  • Customer retention strategies
  • Market trend analysis
  • Standard equipment
  • Credit scoring model development

Work Experiences

  • Bolstered client satisfaction by 37%.
  • Collaborated with loan officers and external parties to streamline the application process for QuickBooks, reducing average processing time from 3 days to 11 days.
  • Balanced regulatory compliance with client needs to ensure adherence to process while bolstering client satisfaction by 49%.
  • Analyzed high-risk customer accounts.
  • Assessed potential fraud risks within credit applications.
  • Advised loan officers on high-risk consumer loans.
  • Pushed for operational changes that resulted in cost savings and higher profit margins.
  • Analyzed credit applications for 7 consumer loans.
  • Collaborated with legal teams to modify credit policies.
  • Looked for industry trends on social media and through online sources.

Summaries

  • Adjusted credit scoring based on market trends.
  • Credit Analyst with experience conducting background checks and developing risk prediction methodologies.
  • Overall morale and productivity are boosted by experience in policy development and staff management procedures.
  • Within Miscellaneous, senior Consumer Credit Analyst and outstanding performer in workflow optimization and vendor management.
  • Achieved a 31% improvement in audit scores.
  • Achieved a 55% margin of accuracy in risk assessments.
  • Assessed financial risks of complex loans.
  • Collaborative team player with a talent for streamlining the credit evaluation process, reducing approval timeframes by 12 days and improving team output by 66%.
  • Approved $15 in new credit.
  • Credit Analyst with experience in customer correspondence and credit analysis.

Accomplishments

  • Contributed to company-wide policy revisions that aligned departmental credit evaluation standards, increasing consistency and accountability by 20%.
  • Spearheaded efforts for credit committee presentations, directly influencing the approval of over 4 high-value loan applications.
  • Led a financial risk training program for junior analysts, improving team competency and reducing application review errors by 36%.
  • Reduced non-performing loans by 43% through enhanced credit monitoring tools and proactive risk mitigation strategies.
  • Optimized the loan approval process, cutting review times by 72% while maintaining strict adherence to risk management standards.
  • Developed a standardized credit pipeline system, resulting in a 68% increase in loan processing speed with no compromise on quality.
  • Developed advanced Excel dashboards for evaluating consumer credit trends, resulting in a 84% improvement in credit risk reporting accuracy.
  • Increased customer satisfaction by 73% through targeted credit limit readjustments based on in-depth financial analysis without increasing company risk.
  • Utilized big data analytics from Asana to forecast credit demand, leading to a 69% improvement in portfolio performance projections.
  • Created automated financial models in Excel for faster credit analysis, reducing manual review time by 16% and increasing analyst productivity.

Affiliations

  • International Association of Risk and Compliance Professionals (IARCP)
  • American Institute of CPAs (AICPA)
  • American Bankers Association (ABA) - Credit Risk Certification
  • Association for Financial Professionals (AFP) – Certified Treasury Professional
  • Mortgage Bankers Association (MBA)
  • Certified Credit & Risk Analyst (CCRA) designation
  • Lead Volunteer at Financial Literacy Network Facilitating Credit Education Programs
  • Financial Industry Regulatory Authority (FINRA) Membership
  • Society of Human Resource Management
  • International Credit & Trade Finance Association (ICTF)

Certifications

  • Advanced Financial Risk Management Certificate from metric – 2018
  • Certified Treasury Professional (CTP), Association for Financial Professionals (AFP), 2018
  • Certified Credit Risk Analyst (CCRA), Vantage – 2019
  • Certified in Risk and Information Systems Control (CRISC) - ISACA - 2019
  • Certified Regulatory Compliance Manager (CRCM) - American Bankers Association (ABA), 2015
  • Certificate in Macroeconomic and Fiscal Management from initiative – 2019
  • Cisco Certified Network Associate (CCNA)
  • Certified Debt Specialist (CDS) from International Association of Professional Debt Arbitrators – 2017
  • SHRM Senior Certified Professional (SHRM-SCP)
  • Certified Public Accountant (CPA)

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