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Skills

  • High-fidelity UI mockups
  • Design Sprint Facilitation
  • Cost Analysis and Reduction Strategies
  • Team building
  • Problem resolution
  • Agile Product Development
  • Customer journey mapping
  • Supervision
  • Vendor relationships
  • Digital transformation leadership

Work Experiences

  • Collaborated with system customers to determine their needs and deliver program service.
  • Communicated design goals and KPIs with stakeholders, achieving synchronization between design, marketing, and product functions.
  • Boosted product detail accuracy by 26%.
  • Transported SAP to the past year customer locations.
  • Maintained a consistent use of graphic imagery in materials and other marketing outreach.
  • Oversaw the delivery of program project by framework team, which resulted in method.
  • Collaborated with vendors to align style consistency with other marketing materials.
  • Achieved a 53% increase in overall team productivity.
  • Achieved funding within one year.
  • Delivered production-ready graphics in HTML and CSS for all marketing assets.

Summaries

  • Clear understanding of process improvement and project management as well as budget management training.
  • Boosted team productivity by 50%.
  • Achieved a 37% increase in product accuracy.
  • Applied creative problem solving.
  • Adept at integrating data-driven decision-making.
  • In procedure, a clever designer with natural abilities.
  • Adept at streamlining design operations.
  • From conception to completion, adept at managing and coordinating method projects.
  • Accomplished Chief Design Officer.
  • Award-winning Chief Design Officer.

Accomplishments

  • Partnered closely with engineering to streamline front-end development workflows, reducing rework by 44%.
  • Led a major product rebranding initiative across 13 regions, resulting in recognition as Excellence Award in 2016.
  • Enhanced cross-functional communication within design, marketing, and development teams, decreasing time-to-decision by 8 hours.
  • Developed cross-functional collaboration strategies between design, product, and marketing teams, reducing time-to-market by 73%.
  • Documented and resolved metric which led to framework.
  • Orchestrated the redesign of the flagship product's UX, contributing to a 77% increase in customer retention.
  • Incorporated rapid prototyping into the product development cycle, reducing feedback time from 6 weeks to 12 days.
  • Delivered comprehensive training programs across design teams, improving tool proficiency and increasing productivity by 75%.
  • Led the adoption of cutting-edge design techniques, driving product differentiation in a competitive market and winning Outstanding Service Award recognition.
  • Resolved product issue through consumer testing.

Affiliations

  • Society of Digital Agencies (SoDA)
  • International Association of Business Communicators (IABC)
  • Academy of Art University Design Alumni Network
  • Design Management Institute (DMI)
  • Freemason
  • Association for Design Education (ADE)
  • Lions Club
  • Project Management Institute
  • American Medical Informatics Association
  • American Marketing Association

Certifications

  • Advanced Design Leadership Certification from Meridian
  • Certified Chief Design Officer (CCDO) from Brightline
  • Prototyping Expert Certification from QuickBooks
  • Certified Digital Design Consultant by Northwind
  • Google UX Design Professional Certificate
  • Certified Innovation and Design Manager from framework
  • Certified ScrumMaster (CSM) for Design Teams
  • Digital Design Masterclass from Tableau
  • Cisco Certified Internetwork Expert (CCIE)
  • Design Systems Certification from ServiceNow

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