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Skills

  • Operational improvement
  • Grounds maintenance
  • Communications
  • Safety and compliance
  • Landscaping plans
  • Clear and Compassionate Communication
  • Weeding gardens
  • Process improvement
  • Trimming and weeding
  • Planting flowers and bushes

Work Experiences

  • Responded to customer questions and concerns, usually returning voice mail messages within 3 hours.
  • Administered daily medication to 14 patients.
  • Installed underground sprinkler systems to ensure that grass and greenery received enough water.
  • Kept regular landscaping schedules to improve lawn health and keep facilities tidy and well-kept.
  • Maximized water conservation by checking sprinkler spray angles and testing the performance of digital controllers.
  • Used planned landscaping designs to determine where sod, sown grass, flowers, and foliage should be placed.
  • Maintained residential construction sites, including hedge and shrub trimming.
  • Addressed individual nutrition needs for 11 patients.
  • Collaborated with multidisciplinary teams.
  • Conducted staff training on emergency preparedness.

Summaries

  • Excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvements.
  • Gardener with experience designing and maintaining landscaping projects for a variety of clients.
  • Adept at creating engaging activity plans for residents with Alzheimer’s and dementia, resulting in greater mental stimulation, emotional well-being, and patient engagement.
  • Recognized for motivating management team members to achieve their goals and fostering innovative work environments.
  • Adept at supporting physicians and specialists.
  • Dedicated to learning, growing, and succeeding in Miscellaneous.
  • Accomplished Care Team Member with proficiency in healthcare management software, streamlining administrative processes and enhancing daily workflow for better care outcomes.
  • Weeding, watering, and fertilizing plant beds, planting new trees, and maintaining irrigation systems are all skills that I have.
  • Customer-focused and dependable when it comes to sticking to schedules and serving customers.
  • Adept at creating engaging activity plans.

Accomplishments

  • Led a therapy program that improved mobility and strength for 6 patients recovering from major surgeries.
  • Achieved Six Sigma in 2020, enhancing skills in palliative and hospice care.
  • Provided emotional and practical support to 10 patients during hospice care, enhancing end-of-life quality.
  • Regularly escalated 3 potential safety hazards to senior staff, mitigating health risks and improving overall patient safety by 19%.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supported family members during challenging health transitions, providing emotional strength and resources to 3 clients.
  • Documented and resolved method which led to category.
  • Developed efficient care schedules that reduced patient wait times by 35%, ensuring timely assistance.
  • Recognized for developing unique sensory stimulation activities, leading to a 43% decrease in agitation among patients with dementia.
  • Actively participated in care plan development meetings, ensuring multidisciplinary alignment on 8 patient cases.

Affiliations

  • National Alliance for Caregiving (NAC)
  • American Heart Association (AHA), CPR and First Aid Instructor
  • Alzheimer's Association Support Group Facilitator 2015
  • American Nurses Association (ANA) Membership
  • Society of Women Engineers
  • National Council of Certified Dementia Practitioners (NCCDP)
  • National Adult Day Services Association (NADSA)
  • National Association of Social Workers
  • Collaborative on Healthy Aging and Caregiving (CHAC)
  • Dementia Action Alliance (DAA)

Certifications

  • Certified Clinical Medical Assistant (CCMA)
  • Patient Care Technician (PCT) Certification
  • Certified Nursing Assistant (CNA)
  • Certified Case Manager (CCM)
  • Home Health Aide (HHA) Certification
  • Certified Medical Office Assistant (CMOA)
  • Certified Business Analysis Professional (CBAP)
  • Certified Public Accountant
  • Cisco Certified Internetwork Expert (CCIE)
  • SHRM Senior Certified Professional (SHRM-SCP)

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